Volunteer Crisis Intervention Counselor (Hotline and Online Chat)

Long Island Crisis Center provides free, confidential and nonjudgmental programs and services to support and empower Long Islanders at critical times in their lives. This includes our 24/7 Crisis Hotlines, as well as our online counseling platform, ChatLIVE Long Island.

Individuals reach out to the Crisis Center for many reasons, including thoughts of suicide, mental health challenges, substance use issues, relationship problems, and more. Out motto is Any Problem, Any Time, Any One.

Long Island Crisis Center volunteers are the heart of the Agency. They provide the counseling services to our clients. All you need to start is the desire to help and time to give.

You do not need any previous experience. LICC provides a free, comprehensive training program to all volunteers. You must be at least 18 years old to volunteer at LICC.

At this time, we are offering two different volunteer tracks with different training and time requirements. We are looking for volunteers to train to become telephone Hotline Counselors who answer a variety of different crisis hotlines, including the 988 National Suicide Prevention Lifeline, as well as volunteers to train to become Chat Counselors to strictly answer our ChatLive contacts.

Our training will follow a hybrid format, with training done both in person and virtually on Zoom.