Coastal Red Cross Volunteer - Blood Donor Ambassador Norfolk

Do you like to help people and save lives? If so, the Donor Ambassador role is for you! As a Donor Ambassador you help to provide excellent and professional customer service in a medical setting to enhance the donor experience.

Donor Ambassadors:

• Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system.
• Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell.
• Exhibit five key courtesies: respect, compassion, communication, collaboration, competence.

Minimum requirements:

• One 4-6 hour shift per month for six months
• Professional, clear and diplomatic communication skills
• Comfortable approaching people you do not know

If you are interested in learning more or applying, please contact: www.redcross.org/volunteer