Program Advisor

Part of our administration and Sales team, Program advisors are the single point of contact for our potential customers. We are looking for an energetic, self-motivated and passionate candidate to join the team in the role of program advisor. You will be fully responsible for getting the initial application as well as helping the customers decide an appropriate volunteering program and destination and make a final program booking. Upon which the customers are handed over to overseas operations team with whom you will be working closely.

Volunteer Liberia is a global provider of volunteering, gap year and internship solutions to young and old from around the world.

Beneficial Skills

• Previous Sales and Marketing experience
• Strong grasp on written and verbal communication
• Self motivated and able to work without much supervision
• Target oriented, desire to exceed expectations and never give up attitude
• Knowledge of travel industry will be an added benefit
• An avid traveller or travel enthusiast will be an advantage
• Must have strong integrity and work ethics
• English Knowledge
• Knowledge of working with CRM
• Confident in delivering presentations to a variety of audiences and enthusiastic manner face-to-face and over the phone
• Strong teamwork and collaboration skills, with the ability to work effectively across departments.
• Able to continuously improve through feedback.
• Proficiency in MS Office, particularly MS Excel and MS Outlook.

Education Skills

• Applications are welcome from any disciplines.
• Strong hold of English language both written and spoken