Volunteer Receptionist

Position Title: Volunteer Receptionist

Reports To: Director of Operations

Location: 470 Mamaroneck Avenue, White Plains

Commitment: flexible schedule

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Position Summary:

The Volunteer Receptionist plays a crucial role in creating a welcoming environment for visitors, clients, and staff. This individual will manage the front desk, handle inquiries, and perform light administrative duties to support the organization's operations.

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Key Responsibilities:

• Greet and welcome visitors, ensuring a friendly and professional atmosphere.
• Answer, screen, and direct phone calls to appropriate departments or personnel.
• Provide general information about the organization’s services, programs, or events.
• Manage the sign-in and sign-out process for visitors and staff.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with basic clerical tasks, such as filing, data entry, and preparing documents.
• Maintain the reception area, ensuring it remains tidy and organized.
• Assist with scheduling appointments or booking meeting rooms, if applicable.
• Support staff with additional administrative tasks as needed.

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Qualifications and Skills:

• Excellent interpersonal and communication skills.
• Friendly and approachable demeanor.
• Basic computer skills (e.g., email, Microsoft Office, or scheduling software).
• Ability to multitask and remain calm under pressure.
• Organized and detail-oriented.
• Prior experience in a receptionist or customer service role is a plus, but not required.

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Benefits of Volunteering:

• Opportunity to build administrative and customer service skills.
• Be part of a team making a positive impact in the community.
• Gain valuable work experience and professional references.
• Develop connections with staff, clients, and volunteers in a meaningful way.

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How to Apply:

Please submit your resume or reach out to WRO’ Director of Operations, payroll@wroinc.org to express your interest in this volunteer role.