Operations Director/COO (Remote)

ABOUT US: Founded in 2023, ChromaLearn is dedicated to empowering underprivileged youth through quality education, fostering growth through guidance and mentorship, and providing exposure to invaluable knowledge and opportunities—all while ensuring everything remains free and accessible. In our first year, we have laid a strong foundation by assembling a team of passionate professionals alongside high school and college students, creating a unique dynamic for making a meaningful impact. We initiated a free online 1-on-1 tutoring with successful high school student tutors. Although we mainly focus on the students in the United States, we have tutored students in other countries as well. Currently, we are developing a blog feature designed to share meaningful lessons and to serve as a database for valuable opportunities that everyone can access. We aim to expand our services and launch helpful programs to change the lives of our future generations.

Duties & Projects:

The Operations Director/COO would oversee the current and ongoing projects/tasks -

• Strategic Collaboration: Work with the CEO to develop and implement plans to achieve ChromaLearn’s goals.
• Board Oversight: Ensure board members are fulfilling their roles and provide regular updates on areas like finances, marketing, and operations to the CEO.
• Daily Operations: Check in with board members and team leads daily to ensure smooth operations and address any challenges.
• Monthly Reporting: Prepare a report summarizing progress, challenges, and what’s been accomplished in each area.
• Accountability: Ensure ChromaLearn stays focused on its mission and operates efficiently.
• Performance Metrics: Define and monitor KPIs for all major programs and operations. Present a quarterly review of KPIs with recommendations for improvement.

Qualifications & Experience Necessary for the Role:

• Based in the United States
• Available to respond to emails/messaging/inquiries within 24 hours
• Knowledge of our internal tools/software helpful or willingness to learn (i.e. PMS Systems, Slack, Canva Pro, Google Workspace, etc.)
• Knowledge, interest, or experience in any organizational operations/logistic function
• Familiarity with business and financial principles as well as the ability to take on ad-hoc projects as needed

Volunteer Benefits:

We are a 501(c)(3) nonprofit organization that is fully run by an unpaid/volunteer staff. Although volunteers are not given a direct monetary stipend for their time commitment, our team members choose to volunteer with us for various reasons that include but are not limited to – gaining experience for their resume, to learn about the inner workings of a nonprofit, they desire to take part in community service, they want to pursue an opportunity to build out current/new skills, the networking aspects of volunteering, or they simply resonate with the mission/cause of our organization as a whole. We also offer public recognition, written recommendation(s), resume creation assistance, and some exclusive internal perks.