Heart to Heart Hospice - Flint

At Heart to Heart Hospice, we focus on serving others – it’s what inspires every member of our team, every single day.

We do this by offering Comfort, providing Support, and preserving Dignity. 

Comfort.

We understand …

that facing a life-limiting illness presents both physical and emotional challenges for the patient and their loved ones. Our highly qualified and experienced professionals are prepared to meet these challenges. We are here for you and will be by your side to aggressively manage pain and symptoms, while always providing the emotional, spiritual, and practical support that you and your family need.

Support.

We believe …

that everyone deserves support in their end-of-life journey as they make decisions about the direction of their care and the things that matter most to them. Our professional team coordinates with each patient and their physician and family to develop a personalized care plan that meets your needs and wishes, while also reflecting your values and beliefs.

Dignity.

We respect …

that every individual is unique, and we make sure our patients receive the comprehensive care they deserve, in whatever setting they call home, so they may live their lives to the fullest. We are dedicated to making a difference in the lives of our patients and their families, enabling them to share positive memories and find peace at the end of life’s journey.

The mission statement of Heart to Heart Hospice encompasses our philosophy of care:

Making a difference by providing compassionate care from our heart to enhance the quality of life for those with life-limiting illnesses and their loved ones.

The Heart to Heart Hospice values are captured in Our Heart’s Desires – the 12 tenets that guide our attitude, our approach, and our actions:

Our Heart’s Desires:

• Making a difference through compassionate care
• Providing excellent customer service
• Providing a rapid response to all patients’ needs
• Exhibiting professionalism at all times
• Providing presence at the most important moments including at the journey’s end
• Exhibiting excellence in all we do
• Showing respect toward all others
• Meeting or exceeding industry standards of quality care
• Making a professional commitment to address all emotional and spiritual needs
• Having integrity by always doing the Right Thing
• Demonstrating dedication to our patients, families, referral sources, our company and to each other
• Supporting each other through teamwork