Parent Ambassador Program Coordinator

We Love What Makes You Unique

Your perspective fuels our mission-driven work at United Way of Greater New Haven. We are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience. As an organization, we are committed to addressing systemic racism and injustice in our community, our partnerships, and our practices.

Who We Are Looking For

Are you a parent living in New Haven? Are you passionate about supporting other parents? Are you organized and excited about helping programs run smoothly ? UWGNH is seeking a Parent Ambassador Program Coordinator to support our Parent Ambassador Program, which ensures that more families in New Haven have the information they need to support their child’s healthy development and education prior to starting kindergarten.

Parent Ambassadors – parents or caregivers who enjoy educating other parents about the opportunities and supports that are available for young children – are the backbone of the Parent Ambassador Program. This position is responsible for ensuring Parent Ambassadors are supported in their community outreach efforts and that the program is organized and efficient and meets the requirements of our grant funding.

KEY AREAS OF RESPONSIBILITY

Program Coordination:

• Manage logistics for meetings (space, child care, food)
• Approve timesheets and process bi-weekly invoices
• Co-create slide deck/agenda for meetings
• Research and order items through the Parents Connecting Parents Grant, including outreach materials and incentives

Facilitation and Leadership:

• Plan and hold weekly check-ins with Parent Ambassadors (currently Mondays from 5pm-5:30pm via zoom).
• Plan and co-facilitate monthly Parent Ambassador Learning Network (currently Mondays once a month at United Way).
• Act as main point of contact for Parent Ambassadors.
• Coordinate community outreach with Parent Ambassadors and State-level Coordinator.
• Manage scheduling of Parent Ambassadors at community events.
• Coordinate special projects like RAPID Survey, Parent Resource Folders, Winter Fest Event, Week of the Young Child.

MINIMUM QUALIFICATIONS:

• Must be a parent and resident of New Haven.
  • Two to three years of related supervisory and work experience, preferably in a non-profit setting.
• Ability to work with diverse staff and community members.
• Good communication skills, both in writing and speaking.
• Proficiency with Microsoft products including Outlook, Word, Excel, and other Office 365 applications.

DESIRED KNOWLEDGE & SKILLS: 

• Parent of a child in the age range of newborn to 5 years.
• Experience facilitating learning communities and small group training.
• Bilingual (English/Spanish).
• Demonstrated comfort in learning new software/online tools as needed.
• Personal qualities of integrity, credibility, and dedication to the mission of UWGNH.

JOB RELATIONSHIPS WITH: United Way staff; Parents within the New Haven community

SUPERVISORY RESPONSIBILITIES: Oversee and manage the activities of contracted Parent Ambassadors

WORKING CONDITIONS:

• Part-time, anticipated schedule of 20 hours/week.
• Hybrid position, expected to work 3 days/week in our New Haven office.
• Ability to work outside of normal 9am-5pm business hours as needed; Regular evening and some weekend responsibilities.
• Normal office environment with little exposure to dust, noise, or temperature.
• Ability to lift up to 20 pounds.
• Extended viewing of computer monitor.

SALARY RANGE: $35.00/hour

In accordance with organizational policies, this position requires a criminal background check as a condition of employment.

About United Way

United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone. We operate according to these organizational values.

United Way is an Equal Opportunity Employer.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. United Way of Greater New Haven is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!