Program Assistant, Community Engagement

POSITION SUMMARY

As part of Parish Life, the Community Engagement (CE) team promotes the culture of welcoming newcomers, strengthening the sense of belonging in our community life, and responding to the call to witness and serve our neighbors as disciples of Christ.

The CE team supports all congregational-led small and big meetings and events within Trinity Church. The Program Assistant, therefore, manages the operational and administrative work of the CE team with parish groups, congregational-led meetings and events, and community service programs. Reporting to the Priest and Associate Director for Community Engagement, the Program Assistant works with other departments to follow good practices for proper administrative documentation, meeting/event set ups, managing attendance, and maintaining excellent relationships.

The hourly payrate for this position is $26.76 to $31.10.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Operations for Community Engagement Work (Meetings, Events and Programs):

• Provide significant presence in the community life of our church particularly coordinating welcome table for coffee hours, parishioner volunteer settings, and sacramental and community celebrations participation.
• Coordinate the logistics for the set-up of parish group meetings, events and programs.
• Maintain regular attendance of group meetings
• Manage the check-in process of groups of more than 20 people.
• Places Catering Orders for meetings and Events periodically.
• Manage CE team calendars
• Participate in regular planning and kick-off meetings.
• Support registration planning and processes for community Services Programs.
• Support registration and record for sacraments offered outside regular church offering.
• Collaborate with other Trinity departments for communications and implementation of Trinity Policies.

1. Administrative Support for Community Engagement team and work:

• Process all the Purchase Orders for the CE team.
• Coordinate and follow the process to update contracts, certificate of insurances and other payments for the work of the CE team.
• Maintain good communication with Finance and Legal Department to ensure the proper policies and regulations are kept within the work of the CE team.
• Sacramental and church services liaison for documentation and communication in the spiritual care of our neighborhood support community.
• Support registrations and records for sacraments celebrated outside regular church offering.

REQUIRED KNOWLEDGE, SKILLS, AND ACTIVITIES

• High level of customer service for all diverse events and diverse populations.
• Experience coordinating logistics and working with big groups.
• Superior written and verbal communication skills.
• Strong organizational, planning skills and attention to detail.
• Knowledge of administration processes or willing to learn.
• Fluency in Spanish language.
• Work on weekends and late evenings.
• Working week: Sunday to Thursday.
• Outstanding judgment and discretion in handling sensitive matters.
• Demonstrates integrity and positive attitude.
• Strong work ethic.
• In-depth knowledge of customer service principles and practices.
• Proficiency in MS Office applications.

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS

• Bachelor’s degree or an equivalent combination of training and/or experience.
• Experience with faith-based or outreach work.
• Willing to learn about administrative and financial process