Data & Program Operations Coordinator

Data & Program Operations Coordinator

Job Title: Data & Program Operations Coordinator

Location: Virginia

Reports to: CEO

Terms: Part-Time

Salary/Rate: $25/hr

Start Date: May 1, 2025

Requirements: Must be available to work 20 hours between the hours of 12p-6p M-T (ET) during the school year. We have a flexible remote work schedule.

About Joy Education

Joy Education is a mission-driven organization advancing literacy equity for neurodiverse, linguistically, and culturally diverse learners. Through our innovative Virtual Teaching Clinic and Virtual Reading Clinic, we provide evidence-based interventions, professional development for educators, and meaningful engagement with families and communities. Operating remotely, we partner with schools, community organizations, libraries educators, and families across the United States, delivering scalable solutions that create measurable impact.

Position Overview

We are seeking a Data & Program Operations Coordinator to join our team. This role is ideal for someone who thrives at the intersection of data systems, instructional impact, and program execution. You’ll play a critical role in ensuring that our tutoring programs and mobile reading clinic runs smoothly, effectively, and with measurable outcomes.

The ideal candidate brings a strong understanding of instructional practice and classroom management, combined with the ability to manage logistics, analyze data, and collaborate with community partners, tutors, and internal teams.

Key Responsibilities

Program Coordination

• Coordinate the daily operations of the mobile reading clinic across multiple school and community sites in the Norfolk, VA area
• Develop and manage project plans, calendars, and systems to ensure timely delivery of services
• Collaborate with community partners to align tutoring services with student needs and schedules
• Contribute to growing the pipeline of prospective community partners
• Create and manage a system for tracking community partners and growing the pipeline or prospective partners

Data Operations

• Maintain and optimize systems for tracking student progress, program attendance, and tutoring sessions (e.g., CRM, Excel, Google Sheets, or education-specific data platforms)
• Analyze program data to assess impact and inform operational adjustments for the mobile literacy clinic
• Produce regular reports for internal and external stakeholders
• Collaborate with the program and curriculum teams to ensure data collection aligns with instructional goals

Qualifications

• Based in or near Norfolk, VA, with the ability to travel to school and community sites in the region.
• 2+ years of experience in tutoring program delivery, instructional coaching, or managing mobile/field-based programs
• Strong family and community engagement skills
• Strong understanding of literacy instruction and classroom management strategies
• Proficiency with data tools (e.g., Excel/Sheets, data dashboards, CRM platforms)
• Proficiency with digital platforms and virtual learning tools
• Strong organization and cross-functional collaboration skills
• Organized, proactive, and able to juggle multiple priorities in a fast-paced environment.
• Excellent communication skills and a collaborative mindset
• Bonus: Experience in education ideally with classroom teaching and/or program coordination responsibilities