Program Manager

NAMI Seattle is an affiliate of the National Alliance on Mental Illness with a mission to address the unmet mental health needs within our community through support, referral, education, and outreach. Its vision is a world where all those impacted by mental illness know they are not alone and are empowered to live a fulfilling life.

NAMI Seattle strives to create an internal culture in which staff thrive while collaboratively working diligently to deliver empowering programs and services to help all people thrive. Four key values that guide our commitments to ourselves and others are: Kindness, Community, Empowerment, and Integrity. NAMI Seattle seeks trauma informed candidates for this role which will contribute to a positive organizational culture while leading outstanding and vital programs to advance its vision. We’re looking for a skilled leader to be our Program Manager and implement a robust program strategy while leading staff and 50-75 volunteer program leaders. We seek candidates who are excellent relationship-builders and who develop, manage, and tracks progress of impactful programs. In collaboration with the Executive Director, the Program Manager is responsible for the overall day-to-day operations of all NAMI Seattle programs, including but not limited to support groups, community presentations, classes, workshops, seminars and professional development trainings. This role is a key partner with all staff in creating a learning organizational culture that collects data, collaboratively reflects and makes meaning from it, and uses it for continuous improvement to advance the organization’s mission.

Position Strengths:

• Enables others to act through collaboration, models the way with integrity, encourages the heart of others, and communicates a vision of an uplifting future.
• Practices and models being impeccable with your word, always doing your best, not taking things personally, and not making assumptions of others.
• Humility, authenticity, integrity, and restorative relationship skills after conflicts.
• Collects input from people directly impacted by an impending decision and integrates input to minimize harm and increase thriving.

Position Responsibilities:

• Plans, organizes and oversees the operations of all education and support programs, and other community projects and initiatives as needed.
• Ensures that program requirements, goals and standards are met.
• Supports and facilitates educational & professional development trainings on mental health for other organizations.
• Works closely with the Executive Director and Development Manager to build and monitor program budgets.
• Collaborates with Executive Director and Development Manager regarding new funding opportunities for programs; regularly assists with grantwriting.
• Participates in funder meetings as necessary.
• Makes recommendations for development of new programs or enhancement of existing programs.
• Develops and prepares proposals for new and/or expanded programs and funding.
• Implements new and/or expanded programs.
• Regularly reports to the Executive Director regarding programs’ status, challenges and opportunities.
• Prepares reports and presents them for the board of directors or funders, as required.
• Oversees program data collection & entry for all data reporting purposes.
• Coordinate with community organizations, public agencies and volunteers for presentations and relationship building
• Oversee development of community events and ensure NAMI Seattle’s presence at outside events such as trainings, exhibitor requests and health fairs.

Position Knowledge, Skills and Abilities Desired

• Knowledge of and appreciation for the special concerns and challenges of those with mental illness and their families and caregivers.
• Experience interacting effectively and compassionately with individuals who are experiencing active symptoms of mental illness.
• Knowledge of current literature, trends, and developments in the field of mental health.
• Experience engaging, supporting, and managing volunteers and interns.

Position type and expectations: This is a full-time, exempt position. The Program Manager is expected to work an average of 40 hours per week, most of them during office hours, but must be available for occasional evening commitments and weekend commitments. The Program Manager must have the ability to independently travel throughout the Seattle area for meetings, events, etc.

QUALIFICATIONS

Required Experience and Skills:

• Bachelor’s degree in a related field or equivalent experience is a similar setting.
• Listening and achieving mutual understanding with curiosity.
• Humility and compassion when addressing unconscious biases.
• Action-oriented with a strong work ethic, initiative, energy, and problem-solving.
• Compassion and empathy of neuro-diverse individuals, disabilities, and mental/emotional health challenges.
• Outstanding relationship-building abilities.
• Excellent verbal and written communication in English.
• Proficiency in Microsoft 365 and other applications including Sharepoint, Teams, Asana, etc.

Preferred Experience and Skills:

• Master’s degree in a related field of study.
• 4 years or more of experience delivering programs and workshops that strengthen people and their wellbeing.
• 2 years or more in a nonprofit mission focused organization.
• Knowledge of effective leadership practices and experience applying them in work settings.
• Bilingual in any language.
• Lead and inspire others.

NAMI Seattle prioritizes diversity, inclusion, and belonging. We're dedicated to racial equity in recruiting, support, and retention to ensure a top-quality team. We encourage applicants from all backgrounds, including BIPOC, immigrants, refugees, women, LGBTQ+, individuals with disabilities, and veterans. NAMI Seattle is an Equal Employment Opportunity (EEO) Employer, meaning no one is unfairly excluded from opportunities based on race, color, religion, national origin, gender, sex, age, disability, veteran status, or other protected class. Our commitment to EEO applies to all aspects of employment.

TO APPLY

Submit your resume and cover letter to peter@namiseattle.org and include specific responses in your cover letter to the following questions:

1. How do you help create inclusive, appreciative, and celebratory organizational culture?
2. How do you deliver empowering programs that improve the wellbeing of people?
3. What values do you apply in your leadership to advance racial equity?

For questions, please contact Peter Bloch Garcia directly via email.