Operations Supervisor

ABOUT THE POSITION

Reports to: Artistic Director

The Operations Supervisor will serve an integral role on our Stanwood campus, working with all full-time staff to help support the operations of Pilchuck’s campus to provide education, outreach, and artistic programs. This position manages the administrative aspects of campus operations and programs systems. As the manager of our seasonal staff, the Operations Supervisor is responsible for recruiting, selecting, training, and supervising a diverse staff of studio, campus, and program support. The Operations Supervisor also works closely with the Executive Director, Artistic Director, and Director of Finance to help manage the budgeting and long-term investments in campus support systems, such as food service, housing, and social amenities.

Primary work location is our Stanwood campus and works closely with all Pilchuck staff, particularly our campus staff. Salary range is $69,500 - $73,000 with a comprehensive benefit package that includes medical, dental, vision, 401k eligibility after six (6) months employment, FSA benefits, PTO and sick leave.

Position Responsibilities:

• Supervises all Seasonal Staff
• Onboards Seasonal Staff each session, ensuring compliance with Pilchuck Glass School’s hiring practices, state, and federal laws
• Works with Executive Director, Artistic Director, Outreach & Education Supervisor, and Registrar on any elements that require action/further support for Seasonal Staff
• Collaborates with the Artistic Director to determine and support the needs of the education, outreach, and artistic programs of the school
• Maintains and updates campus forms, information, and policies for Seasonal Staff
• Supports compliance with OSHA and WISHA rules
• Coordinates arrival/departure timing, housing, and activities of all campus participants
• Assists the Outreach & Education Supervisor to plan and execute social activities and seasonal campus evening events, such as Studio Walkthroughs and other campus events
• Works collaboratively with the Development team providing campus logistical support for Spring tours and other campus events
• Share duties with other campus staff as first responder to campus support phone line
• Provide appropriate assistance on the annual auction as directed by the Director of Development
• Other duties as assigned

Required Skills:

• Excellent organizational skills
• Working knowledge of Office 365 – Outlook, Word, Excel, etc.
• Experience with budgets and financial management
• High level of honesty, integrity, and confidentiality
• Good people skills, communicating effectively with a diverse constituency
• Excellent attention to detail
• Ability to maintain calm and professional demeanor in a community setting
• Self-starter who can work independently but also as part of a team
• Knowledge and training in glass processes and equipment, or the ability to learn
• Function effectively in a team environment; no job is too big or too small
• Ability to prioritize and handle multiple tasks under pressure

Education and/or Work Experience Requirements:

• Bachelor’s degree or equivalent experience required
• 2-3 years of experience in operations, preferably in a non-profit or educational environment
• Experience with management/supervision of others
• Knowledge of Washington State Labor Laws and Worker Health & Safety, or ability to become aware
• Knowledge of food handling and kitchen safety precautions, or ability to become aware
• Knowledge of AV/Video/Networking in preferred but not required
• Current First Aid/CPR/AED certification or ability to become certified

Physical Requirements:

• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, listen, and speak clearly with fellow staff and campus students and visitors
• The ability to walk, as well as ascend and descend stairs, ramps, and ladders on campus

ABOUT PILCHUCK

Pilchuck Glass School (PGS) is an international center for glass art education. Our serene campus in Stanwood, Washington, is nestled in the foothills of the Cascade Mountains on a former tree farm. PGS has a gallery and administrative office in Seattle, Washington, located in historic Pioneer Square.

From May through September every year, our summer and fall program offers a series of courses as well as residencies for established artists in all media. Summer sessions vary in length and offer concurrent courses in a variety of glass working processes for artists of all skill levels. Small classes taught by world-renowned artists and instructors emphasize experimentation and teamwork while fostering individual initiative and expression. PGS also offers residencies for both emerging and established artists during the fall and spring. Increasingly, PGS is introducing new programming to populations who have traditionally lacked access to this type of educational experience.

Additional information available at pilchuck.org

Pilchuck Glass School is committed to inclusion and equal opportunity.

Pilchuck Glass School is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and participants. Pilchuck provides equal employment opportunity regardless of race, color, religion, creed, sex, age, marital status, honorably discharged veteran or military status, citizenship or immigration status, sexual orientation, gender identity, genetic information, political ideology, caste, the presence of any mental, physical, or sensory disability, the use of a trained service animal by a person with a disability, status as a victim of domestic violence, sexual assault or stalking, national origin or any other basis, status or characteristic protected by local, state, or federal laws.