Finance, Development and Office Manager

Position Summary

We are seeking a detail-oriented and versatile Finance Manager to support VHW’s senior leadership team. This unique cross-functional role will work closely with both the Chief Financial Officer (CFO) and the Head of Development, bridging the gap between finance and donor relations.

Responsibilities

Financial Management and Support

• Liaise regularly with external accountants who update QuickBooks Online (QBO), ensuring smooth information flow and data accuracy.
• Review QBO management accounts, in accordance with GAAP, and investigate discrepancies & budget variances.
• Assist the CFO with various tasks such as account reconciliations, preparation of consolidated reports & presentations.
• Continuously improve financial processes
• Maintain up-to-date knowledge of QBO best practices for nonprofit accounting
• Reconcile donor records between Bloomerang CRM and QuickBooks Online (QBO)
• Monitor incoming mail, manage its distribution to team members & deposit checks.

Donor Relations and CRM Management

• Take full responsibility for entering & updating donor records on our CRM, Bloomerang.
• Master all features of Bloomerang to maximize its potential for improving donor interactions and fundraising strategies, such as but not limited to, acknowledgement letters, newsletters.
• Record detailed notes on donor interactions and communications.
• Generate reports and insights from Bloomerang to support fundraising strategies and decision-making.
• Continuously research and implement best practices for CRM usage in the nonprofit sector
• Train and support other team members in effectively using Bloomerang.
• Assist with donor communications, including drafting & scheduling sm posts.
• Assist with scheduling both internal and external development-related meetings.

Office Management

• Manage IT related activities, including internet and WiFi troubleshooting as needed.
• Order office supplies and maintain stock
• Assist with onboarding of new staff members.
• Assist with meeting logistics including room reservations, food orders, and materials preparation.
• Send reminders about meetings and track RSVP for meetings.
• Arrange travel for staff members.

Qualifications & Competencies

• Bachelor’s degree in finance, Accounting, Business Administration, or related field
• 1-3 years of experience in nonprofit finance, fundraising office management , or similar role
• Proficiency in donor CRM systems, with a strong preference for Bloomerang experience
• Proficiency with QuickBooks Online for nonprofits, or a strong willingness to learn and quickly become proficient
• Proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint
• Proficiency in Google Meet, Teams and Zoom
• Strong analytical skills and the ability to translate financial data into actionable insights
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Excellent communication and interpersonal skills, particularly in liaising with external accountants

Qualified candidates are encouraged to immediately submit a CV and a thoughtful cover

letter outlining why this position is of interest, exactly how your experience

matches the qualifications stated and what you believe differentiates you from

other candidates. Submissions should be sent to:criaz@villagehealthworks.org.

Please include “Finance, Development and Office Manager” in the subject line of

your email.