California Senior Education Manager

Ideal Start Date: Monday, January 27th, 2025

Work Location: California, preference for Los Angeles/Southern CA.

Approximately 70% remote with 10% for traveling (usually to Northern CA).

Schedule: 40 Hours / Week, Full-time, exempt

Compensation: $84,838 - 91,238, commensurate with experience

Supervised by: CA Director

Hand in Hand: The Domestic Employers Network is a national organization committed to building a more just and caring economy starting in our homes and communities.

Hand in Hand organizes people who employ domestic workers to make their homes fair and equitable workplaces, to act in solidarity with domestic workers in their fight to win legal rights and protections and to demand public investment in care for families, people with disabilities, and older adults to ensure people can access the personal care assistance they need to live in their homes.

Domestic employers are a multiracial and cross-class community of parents, people with disabilities, older adults, family caregivers and others who hire and manage nannies, homecare workers, and house cleaners to provide care and support in the home.

To raise the standards of domestic work and make rights a reality, Hand in Hand also engages in community education to domestic employers to provide them training and information on how to create a safe, and equitable working relationship in the home as a workplace.

Hand and Hand works closely with sister organizations, such as the California Domestic Workers Coalition and National Domestic Workers Alliance, that organize women of color domestic workers. We are committed to righting the historic wrongs, rooted in the legacy of slavery, that omitted domestic workers from our country’s labor and civil rights laws.

Our work to win policy and culture change is rooted in our core values of workers’ rights, social justice, interdependence, and collective power.

Hand in Hand is a fiscally sponsored project of Bend the Arc: A Jewish Partnership for Justice.

About the California Senior Education Manager Position:

Hand in Hand is seeking a full-time Senior Manager to oversee Hand in Hand’s Domestic Employer Education and Outreach program in California, in order to shift domestic employer practices to follow fair and legal guidelines.

The California Senior Education Manager will ensure that Hand in Hand is meeting its goals and deliverables for its major education and outreach grant under the California Domestic Worker and Employer Education and Outreach Program. This includes developing and managing partnerships with local and state-level domestic employer serving institutions to reach new employer audiences. This role will collaborate across teams to execute workshops and webinars, develop and update education resources (both print and digital), and to distribute Hand in Hand materials. This position will also be in charge of program-related evaluation and reporting on grant deliverables. Finally, the CA Sr. Education Manager will work closely with the CA Organizing team to ensure that our education program helps to build Hand in Hand’s membership base and member leadership through a ladder of engagement, workshop follow up, and workshop facilitation opportunities, including building a team of peer facilitators to lead training sessions and webinars.

The ideal candidate is an experienced program manager and educator who understands community organizing, is adept at building partnerships and is passionate about education and culture shift work. Ideally, you are bringing experience and relationships with California organizations and sectors, including civic, faith, corporate, or community. You must be a team player who is very organized and can work across departments under multiple deadlines. And, you’re energized by the challenges and opportunities of organizing a multi-racial, cross-class, cross-disability base towards racial, gender, and disability justice and workers’ and immigrants’ rights.

Responsibilities:

Partnership Development (40%)

• Identify and develop new education partnerships, especially with non-traditional partners (worker centers, corporate, healthcare, foundations, universities), as well as maintaining existing partnerships, to reach annual partnership goals of establishing and formalizing five partnerships in the first year.
• Manage all aspects of education partnerships including outreach, ongoing communication, as well as establishing Memorandums of Understanding (MOUs) with all education partners, ensuring clarity and transparency of deliverables of the partnership.
• Represent Hand in Hand (HIH) at all Coalition and Department of Industrial Relations meetings focused on planning and executing the Domestic Worker & Employer Education and Outreach Program (DWEOP).

Training Management (20%)

• Ensure Hand in Hand reaches its annual DWEOP training and outreach goals. In Year 1: Conduct 8 workshops, 4 clinics, and 6 outreach events.
• Manage the logistics of all the HIH DWEOP trainings and clinics, including establishing date/time, location (in person or Zoom), and COVID safety protocols; creating the registration forms, as well confirming and prepping Hand in Hand trainers or helping co-lead a training (if HIH member trainers are not available).
• Manage Hand in Hand’s Training for Trainers program training at least 5 new workshop trainers annually.
• Ensure webinar/workshop curriculum and slides are up-to-date with current laws and HIH design guidelines.

Educational Resource Oversight (15%)

• Ensure resources and website and social media content and design is up-to-date, with an eye to CA-specific laws and programs and HIH design guidelines.
• Work with the HIH Content team to meet the annual DWEOP goal of creating two new educational resources annually and to disseminate resources via social media, digital ads, our website to reach 8,000 employers with resources.

Evaluation, Tracking and Reporting (15%)

• Ensure that HIH is evaluating the impact of its educational offerings on employer practices using the workshop pre and post evaluation tool and follow-up methodology which could include interviews or focus groups.
• Collaborate with the HIH Content team to develop additional tools to collect data and evaluate our educational offerings, as needed.
• Participate in a national learning process in which data and evaluations are used to improve our outreach and education program.
• Collect and report education data deliverables, monthly and quarterly, to partner organizations and the state.

General Organizational and Administrative Duties (10%)

• Participate in biweekly Hand in Hand staff meetings, organization-wide and California committee calls, in person meetings, fundraising, annual evaluations, reimbursement and time-sheet duties, and organizational evaluation and planning.
• Manage staff using strong equitable day to day management practices.

Required Skills and Qualifications:

• Strong project management skills with at least five years of experience managing programs and demonstrated ability to manage multiple projects on various deadlines.
• Experience and success in educating, training, or marketing to change behavior or shift attitudes about a topic.
• Excellent communication skills including clear and persuasive writing, active listening, and the ability to receive and give feedback.
• Highly organized, with strong attention to detail and the ability to work independently and in a team, follow through on projects, and ask for help when needed in a remote work environment.
• Excellent relational skills: works well with others and builds authentic relationships across lines of difference such as race, disability, gender, class, citizenship status, and sexual orientation.
• Agreement and alignment with Hand in Hand’s mission and modeling of organizational values, and commitment to learn and operate within our norms and organizational culture.
• Understanding of systemic oppression, with an emphasis on racism, ableism, and privilege.
• Proficiency with Google Suite, Dropbox, Slack, and Zoom.

Preferred Experience

• Connection to the domestic work industry, either through family members, or as an employer, worker, caregiver, or recipient of care.
• Brings relationships with the tech or corporate sector, the health care sector, faith networks, government, or foundations.
• Experience with digital outreach, including google and social media ads.
• Experience building partnerships and/or working in coalition.
• Experience with EveryAction CRM.
• Proficient in Spanish and/or Tagalog.

Working Conditions:

Bend the Arc and Hand in Hand are committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations to participate in the application and interview process and perform essential job functions. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Must be able: to remain in a stationary position for long periods of time; operate a computer, video conferencing, and other office machinery throughout working hours; observe and discern numbers and calculations; and communicate via phone, Slack or Zoom. This position requires the ability to travel for occasional in-person meetings, including an annual planning retreat for all staff, periodic work sessions, in-person workshops, and other team meetings. Any work-related travel would be paid for by Hand in Hand.

To Apply:

Please submit your resume, a sample of an original piece of educational material you’ve developed (either alone or collaboratively), and a cover letter stating why you think you are a good match for this position and why you want to work with Hand in Hand specifically. Submit materials to ca_jobs@domesticemployers.org with California Sr Education Manager in the subject line of your message by Friday, December 6th. We sincerely regret that we will not be able to respond to all applicants. Only those considered for the position will be contacted to interview.

Hand in Hand: The Domestic Employers Network is a project of and fiscally sponsored by Bend the Arc: A Jewish Partnership for Justice.

Bend the Arc and Hand in Hand: The Domestic Employers Network value a diverse workforce and an inclusive culture. Hand in Hand endorses and supports the intent of the Americans with Disabilities Act of 1990 (ADA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations.

Bend the Arc provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, record of arrest or conviction, or any other legally protected status. Women, people of color, disabled people, and lesbian, gay, bisexual, transgender and gender non-conforming individuals are strongly encouraged to apply.

Research suggests that women and structurally marginalized and/or underrepresented groups of people believe they need to meet 100% of the requirements in job postings to even apply. We encourage anyone who believes they have the skills and motivation necessary to succeed here to apply for this role, even if you don’t meet 100% of the qualifications, as no one applicant ever does. We look forward to hearing from you.

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.

Compensation, Benefits and Work Schedule: This is a non-exempt, full-time (40 hours a week) position with paid time off, including vacation, sick leave and holidays. The starting salary is $84,838 - 91,238. Salary is calculated based on the years of experience over the minimum requirement. Five years of experience is the starting salary, and the top end is compensation for people with 20+ years of experience.

The candidate should be able to work evenings as needed to support virtual events, and occasionally weekend hours.

Hand in Hand: The Domestic Employers Network is a project of and fiscally sponsored by Bend the Arc: A Jewish Partnership for Justice. Bend the Arc offers a comprehensive benefits package including:

• Medical, dental and vision benefits fully paid for by Bend the Arc for individual coverage and generous employer contribution of 80% toward monthly premiums for dependent and family coverage;
• Long and short term disability benefits fully paid for by Bend the Arc;
• Paid time off including:
  • 20 vacation days
  • 24 sick days per year
  • 18 paid holidays/office closures each year
  • 5 paid floating holidays
  • Generous Caregiving / Personal Leave of Absence policy, covering up to 12 paid weeks
  • Fully paid Sabbatical of up to 12 weeks for long-term employees;
• 401K with an employer contribution of 2% of salary
• Adoption Assistance Program;
• Dependent Care Flexible Spending Account;
• Flexible Spending Account or Health Savings Account for eligible health related expenses;
• Commuter benefits;
• Employee Assistance Program;
• Life Insurance fully paid for by Bend the Arc
• For permanent staff, Hand in Hand also offers:
  • A 4-day work week for 12 weeks each summer paid at full compensation
  • Up to $100/month reimbursement for utilities (electric, gas, water and wifi) and reimburses half the monthly personal cell phone bill.