Community Engagement Manager, Bay Area

About Us

Help a Mother Out (“HAMO”) works to improve baby and family well-being by increasing access to diapers for families in need. We distribute diapers through a network of social service partners operating within diverse communities, service models, and geographic focus. We also advocate for the inclusion of diapers in the social safety net. Since 2009, we have distributed over 68 million diapers, primarily in the Bay Area metropolitan region. We are a small and mighty organization; our workplace culture is centered on our core values of Gratitude, Compassion & Mutuality, Growth, Integrity, Inclusion & Belonging, and Sustainability.

Position Summary

Help a Mother Out seeks an experienced, detail-oriented, and energetic self-starter to be our Community Engagement Manager (CEM). They will be primarily responsible for managing individual giving campaigns, special events, marketing and communications, and development operations systems. They will work in close partnership with colleagues to contribute to the organization’s mission, both internally and externally. The CEM will report to the Director of Operations.

This is a dynamic part time role for someone who has excellent communication, organizational, and collaboration skills, as well as experience bringing people together for a common purpose.

We value diversity in all forms. We strongly encourage bilingual and bicultural candidates to apply to our team.

Primary Responsibilities

Fundraising & Events

• In partnership with leadership and board, manage the event production of HAMO’s annual Tea fundraiser (Fall 2025). Duties include managing event logistics, e.g., weekly planning meetings, online ticketing, host/attendee/venue coordination)
• Manage donor stewardship and community engagement initiatives
• Volunteer management, in partnership with the Program Manager
• Represent HAMO at corporate engagements and volunteer events
• Identify/elevate emerging opportunities for engagement with our community stakeholders (individuals, corporations, schools, etc.)

Marketing & Communications

• Key role in creating communications for fundraising and community engagement initiatives
• Work with the team and graphic designer to produce marketing materials (print/digital collateral)
• Support the production and dissemination of a regular stream of digital content (e.g., photos, videos, audio, written) for HAMO’s social media (e.g., Instagram, Facebook, Twitter), using existing systems (editorial calendar, style guide)
• Produce donor newsletters (MailChimp)
• Make ad hoc updates to the website

Development Operations

• Manage annual appeal and donor mailings including mail merges, material procurement and production, and mailing preparation, in partnership with the Director of Operations
• Manage digital platforms for fundraising campaign
• Assist with donor database administration, data entry, reporting, and systems management
• As needed, log donations from diverse revenue streams in Salesforce
• Coordinate donor thank you notes/emails and tax receipts

Miscellaneous

• Serve as an ambassador for HAMO, raising awareness about our work in the community and representing the organization at community events and fundraisers
• Assist with advocacy outreach efforts on as needed basis
• Respond to telephone, email, and other requests for information from the public, donors, potential supporters, constituents, and partner agencies
• Communicate with colleagues and stakeholders on a daily basis via email, phone/text, and in-person
• Other activities deemed appropriate by management that will promote and enhance our mission

Qualifications

• Exceptional interpersonal communication (oral, written, nonverbal)
• Excellent organizational skills, attention to detail, accountability, and follow through
• Proficient in data entry and skilled at systematizing processes. Experience with Salesforce or a similar donor database is strongly preferred
• Proficiency in Microsoft Office Suite, Google Workspace, Asana, Dropbox, Squarespace, Mailchimp or similar software systems
• Working familiarity with Canva and/or Adobe Creative Suite
• Proficiency at working via hybrid office and in-person in the community
• Adept at working with people from diverse backgrounds, including staff of partner organizations, program participants, cross-functional team members, board of directors, donors/volunteers, funders, and those with varied political or world views

Position Requirements

Ability to perform the duties described above. A typical means of acquiring those abilities would be:

• Bachelor’s degree, or equivalent work experience
• Relevant work experience may include, but is not limited to, the following:
  • Event planning or project management
  • Marketing, communications or public relations
  • Nonprofit development operations, individual giving, volunteer management

Other Requirements include:

• Commitment to HAMO’s core values
• Strong desire and proficiency to work via a hybrid environment (80% virtual / 20% in person).
• Ability to work independently and as part of a collaborative team
• Self-motivated, adaptive, and resilient in a learning and evolving environment
• Personal attributes of diplomacy, discretion, intellectual curiosity, and commitment to one’s ongoing social-emotional learning and professional development
• Demonstrated commitment to and/or lived experience as a member of a community centered in our program work
• Participate in internal HAMO activities to cultivate a healthy, sustainable, and collegial workplace
• Valid California driver’s license and have reliable transportation to travel to various locations as required by the job, primarily within Oakland/San Francisco; and Alameda, San Francisco, San Mateo, Santa Clara, and Contra Costa counties
• Able to lift and carry up to 30 lbs., occasionally

Office and Hours

• Our office is in Oakland (near Jack London Square) and the team convenes in person as needed
• Company hours are 9 am–5 pm, with some flexibility. Your part-time schedule will be set in collaboration with your manager
• The Community Engagement Manager will regularly attend in-person events. Additional hours, occasional nights, and weekends as needed
• The organization greatly values work/life integration and employee well-being

Compensation

This is a part-time, 20/hours a week position, with growth potential. Starting compensation is $37.50/hour. Benefits for part-time employees include vacation, holiday, and sick time (prorated).

HAMO is committed to paying competitive industry wages, in addition to annual salary reviews. In an effort to increase pay equity, because we know that salary negotiations tend to have an unfair bias, we do not participate in a salary negotiation process.

To Apply (Please read these instructions carefully)

• Write a cover letter stating why you are interested in this position and the experience that uniquely qualifies you for the role
• A resume outlining your relevant experience (both paid and unpaid)
• Combine your cover letter and resume into one PDF document
• Email careers@helpamotherout.org with your name and “Community Engagement Manager” in the subject line

Every application will be reviewed. We regret we are unable to respond to phone inquiries, mail submissions, or application follow up inquiries. Help a Mother Out is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability, or protected veteran status, or any other status or characteristic protected by federal, state, or local law.