ROLE AND RESPONSIBILITIES
The duties listed below are intended as examples of the types of work that may be performed by a Post
Release Case Manager but are not all necessarily performed and do not include all specific functions
and responsibilities that a Post Release Case Manager may be expected to perform.
- Manage a caseload of individuals who have recently exited Delaware Department of Corrections Level 4 & 5 Facilities and receive Medication Assisted Treatment (MAT) for substance use.
- Provide in-depth, wrap-around case management services to individual clients referred through the DE DOC’s Behavioral Health Provider.
- Perform reentry needs assessment with each client and create appropriate recovery case plan.
- Conduct individual case management sessions with clients, both at intake and at regular intervals while cases remain active.
- Utilize a variety of interventions such as Cognitive Behavioral Therapy and Motivational Interviewing to support client well-being and target criminogenic risk factors.
- Coordinate services related to recovery supports, housing, basic needs, transportation, education, job placement, and social supports/needs.
- Assist in clients’ resource utilization by accompanying clients to off-site appointments or programs as needed.
- Provide frequent client follow-up contact and support via phone, off-site visits, or office visits.
- Communicate with the courts and probation and parole and advocate during court proceedings when needed.
- Assess and report on client progress and participation in weekly meetings.
- Track and update client information using a database program.
- Generate weekly and quarterly reports according to contract requirements.
- Assist with policy, communications, and development as they relate to the staff member’s assigned program.
- Provide information sessions at DE DOC facilities as needed.
- Accept and perform other work as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Significant knowledge and experience related to justice-involved people, the social forces and systems impacting them, and the resources available to them are required. Bachelor’s Degree in human services, social work, or a related field also required. A master’s degree is preferred. Experience in motivational interviewing, strengths-based case management, and/or Cognitive Behavioral practices also preferred.
- 3-5 years’ experience performing case management is desirable.
- Must demonstrate knowledge of substance use, mental health, and co-occurring conditions, as well as working knowledge of resources available to individuals with SUD/Co-Occurring Disorders.
- Ability to work independently and as part of a team.
- Ability to multi-task and effectively manage work at different sites (in-office and off-site). ·
- Must have a valid Delaware Driver’s License and access to personal vehicle.
- Must be able to pass background checks and clearances required as per program contract(s).
- Basic computer skills, including but not limited to the use of Microsoft Office, as well as Zoom/Skype and other distance meeting resources.
- Ability to multitask and work both independently and with supervision, on-site and remotely.
- Embrace an understanding of justice involvement that acknowledges the impact of institutional racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the belief that people can change in positive ways. · Must embrace teamwork, have a strong work ethic, be a self-starter with a positive attitude, and have a good sense of humor.
- Strong team building, organizing, writing, and other communication skills are essential.