Operations Director

Artisan's Asylum seeks a full-time Operations Director to manage day to day operations of both our buildings and the artist/maker community. This position involves a variety of logistical, communication, and physical tasks related to renting artist space and maintaining an artist/maker community. The ideal candidate will have the ability to solve problems creatively and thoroughly, show consistent curiosity about and kindness toward others, a strong capacity for maintaining attention to detail across varied projects, deep respect for artists and culture, and a willingness to grow. This role requires the ability to effectively prioritize the use of time within a flexible atmosphere and extended team of staff, members, and volunteers.

RESPONSIBILITIES

Working closely with the Executive Director, the Operations Director’s role is to ensure that the practical systems involved in managing the physical property and the community of members function effectively.

• Operations: Works as the logistical core of the team, ensuring that property and community operations such as inspections, contractor scheduling, and rental renewals continue smoothly, efficiently, and on schedule.
• Record keeping: Maintains accurate records and clear communication while managing leasing, bookkeeping, and related property management elements such as insurance, annual audits, invoicing, and reporting.
• Communicating: Serves as the main point of contact for tenants in leasing, rents, and other administrative matters.
• Collaborating: May be called on from time to time to join in with other members of the team in event, maintenance, or other tasks as needed. Coordinate existing facilities committees and create new committees as necessary.
• Facilities: Maintain maintenance schedule for infrastructure of building (HVAC, Plumbing, Electrical, safety equipment, etc.)
• Studio Support: Provide timely approval and oversight of studio structure construction in accordance with studio structure guidelines
• Shop/Volunteer Management: Provide oversight and management training while promoting skills sharing and cross shop cooperation and develop performance review for shop leads while supervising all shop leads
• Problem identification: Regularly inspect our facilities for safety violations, unapproved studio structure construction, and infrastructure issues.

COMPENSATION AND BENEFITS

1. Annual Salary: $60,000 - $70,000 commensurate with experience
2. Flexible schedule
3. Health, vision, and dental care insurance policies with employer match provided
4. Paid time off: 15 vacation days, 12 holidays, and 60 hours personal time

This is a full-time, exempt position under the Fair Labor Standards Act.

Artisan’s Asylum, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, ancestry, color, creed, disability, genetics, marital status, gender, military status, national origin, race, religion, sex, sexual orientation, criminal records, sterilization or other status as provided by State or Federal Law.

QUALIFICATIONS

Required:

1. Demonstrated strong interest in the arts and culture sector
2. Demonstrated strong interest in maker and startup business cultures
3. 3 plus years operations and/or administration experience
4. Demonstrated capacity for independent and collaborative work
5. Demonstrated capacity for the management of multiple and varied projects with different delivery timelines
6. Skilled in English written and verbal communication
7. Commitment to advancing diversity, equity, inclusion, and accessibility
8. Client-facing or customer support experience
9. Strong organizational skills
10. General computer and software literacy (Microsoft Office, Gmail, Zoom or comparable video conferencing platform, etc.)
11. Prior experience working in property management
12. Experience working with artists, makers, volunteer groups, or non-profits
13. Bachelor’s degree or equivalent accomplishment