Donor Relations Manager

Summary

Reporting to the Director of Philanthropic Giving and Marketing, Geneva’s Donor Relations Manager is responsible for developing and implementing engagement and fundraising strategies to grow revenue for the Ministerial Relief Fund, the charitable arm of the Geneva Benefits Group. With direction and guidance from the Director of Philanthropic Giving and Marketing, the Donor Relations Manager plays an integral role in Geneva’s fundraising strategy as they deepen relationships with donors and prospects. They are primarily responsible for qualifying, cultivating, soliciting, and stewarding a caseload of approximately 450 individual donors and prospects, with an emphasis on mid-level and recurring donors ($499-$9,999 annually). DRM will also manage a portfolio of 250 churches.

Responsibilities

• With guidance from the Director of Philanthropic Giving, execute and expand our current development program by initiating long and short-term strategies to secure gifts from individuals and churches using established techniques of prospect identification, cultivation, solicitation, and stewardship.
• Directly manage a portfolio of donors drawn from both existing donor base and new contacts.
• Engage with church staff and congregations in participating in our Look After Christmas offering.
• Coordinate stewardship strategies and responsibilities with colleagues and Senior staff to ensure regular touch points with key donors.
• Coordinate and assist with cultivation/stewardship events.
• Assist in developing and implementing recurring gift program.
• Solicit sponsorships in support of fundraising events.
• Enter and track donor communications, meetings and contact information in database.
• Use strong verbal and written communication skills to articulate the mission and needs of Ministerial Relief.
• Create and present engaging presentations about Ministerial Relief to churches, presbyteries, and individuals.
• Review donation entries and approve in database.
• Ensure donors are thanked and properly receipted within 48 hours of making a gift.
• Create and deliver meaningful stewardship content and connections for donors.
• Identify major donor prospects.

Professional

• 4-year college degree, preferred.
• At least 3 years of fundraising experience.
• Proven ability to meet deadlines and complete projects according to outlined scope, budget, and timeline.
• Demonstrated working knowledge of principles and best practices of donor relations and fundraising.
• Excellent communication skills, both written and oral; demonstrates ability to actively listen and adapt communication style and channel to donor’s preference.
• Familiar with Customer Relationship Management and Donation Platform systems