Communications Manager

Our Vision:

Central Synagogue is one of the leading and largest Reform congregations in the country. Located in Midtown Manhattan, Central’s reach includes more than 2,800 member families, a livestream community numbering in the hundreds of thousands, and more than 800 students, from birth to twelfth grade, in the Nursery and Religious schools. It has long played a significant role in the national Reform movement and is known for its innovation and leadership in worship, leading to a greatly expanded audience over the last two decades.

Central Synagogue works toward a world in which Judaism is core to the lives of Central members and Jews everywhere and is a profound and positive force for humanity. Central continually redefines what it means to be Jewish today, both within the Synagogue community and far beyond the Synagogue’s walls. The diverse clergy and professional team work hard, in collaboration with lay leadership, to build deep and enduring relationships among Central members, creating a caring, dynamic, and joyful community.

Central Synagogue is an inclusive and welcoming community. The Synagogue encourages participation from all who seek a connection to Jewish life and want to be part of its sacred community regardless of religious background, race, ethnicity, gender, ability, socioeconomic status, political affiliation, age, sexual orientation, or gender identity. Central is committed to being an open tent, a place that welcomes all people, including those who have been historically and institutionally marginalized or excluded from the Jewish community.

The Synagogue is well resourced, has over 100 staff, and is governed by a 29-member Board of Trustees. To learn more, please visit: https://www.centralsynagogue.org/.

Job Summary/Objective:

The Marketing and Communications Department at Central Synagogue overseas all outreach, marketing and communications related to members of the synagogue, those who attend its classes and events, and its large global audience of Reform Jews and other community members. Led by the Chief of Marketing and Communications, this team is deeply integrated across all levels of the organization working to launch initiatives, reach varied audiences, raise the visibility of programs, and convey mission-aligned messages in a collaborative approach with colleagues and organizational partners.

The role of the Communications Manager is to successfully grow engagement across all Central’s digital platforms while keeping a pulse on industry trends and strengthening the member experience. This role will work to drive online engagement among members and the broader community.

Reports To: Chief of Marketing and Communications

Hours:Full-time; Exempt and not eligible for OT

General hours are 9:00 am to 5:30 pm, Monday through Friday. The position will be expected to be available to work the High Holy Days each year and on an as needed basis for other special events, weekends and programs.

Essential Functions/Key Responsibilities:

• Driving website strategy, performing periodic content audits
• Working closely with colleagues across teams to enhance the member experience
• Managing Expression Engine (Website CMS), making changes as needed and proactively improving the user experience in partnership with Look North
• Managing Campaign Monitor (Email marketing tool) to build and maintain templates, lists, and user experience
• Serving as a critical user of Salesforce (CRM) in partnership with Membership team

Core Competencies:

• Extensive experience with email software applications, such as Campaign Monitor, Mailchimp, or Constant Contact
• Extensive experience with website management
• Passion for tech, data, marketing and nonprofits
• Experience working with project management software and tools such as Monday, Basecamp, SmartSheet, etc.
• Excellent oral and written communication and interpersonal skills
• Ability to multi-task effectively and independently in a fast-paced, team-oriented work environment
• Must possess excellent organizational skills and the ability to prioritize
• Graphic design skills a plus
• Familiarity with Judaism and Jewish worship practices is helpful in the role

Qualifications:

• Bachelor’s Degree required
• 3 years of experience in project management, communications or marketing role in a large complex, mission-driven organization

Other Duties:

Please note that the above is intended to describe the general content of and requirements for the performance of this job.It should not be construed as an exhaustive statement of duties, responsibilities, or requirements.Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The expected salary range for this position is $75,000 to $85,000. Central Synagogue offers an extensive benefits package designed to meet the needs of our dedicated and diverse community. The salary is commensurate with experience based on several factors, including, but not limited to, skills, knowledge, training, education, areas of specialization, and depth and scope of experience. The above salary range represents the Synagogue’s good faith and reasonable estimate of the possible compensation range at the time of posting.

Hybrid Schedule: One day remote on Monday and four days in the office.