Billing Manager

Springwell is seeking a Billing Manager who will be an integral member of the Finance Team in a growing agency!

POSITION DESCRIPTION:

• Responsible for overseeing and managing day to day insurance billing operations and ensuring accuracy of financial information.
• Direct and oversee the daily management of the insurance billing, receivables, and authorizations data entry staff to ensure all team members receive appropriate levels of training and support. Effectively advise all team members on areas of operational improvement and provide support as needed to achieve high performance across all areas.
• Expected to aid with the development and implementation of procedures for payment processing while ensuring compliance with relevant laws and regulations, and provide guidance on billing and payment inquiries.
• Maintain excellent written and verbal communication skills and strong interpersonal skills
• Monitor and report billing activity
• Perform ongoing analysis to determine the root cause of billing issues and proactively alert CFO to issues and trends. Advise CFO on areas of operational improvement as needed.
• Proactively make recommendations for workflow and procedures
• Prepare reports and analysis on the status of all billing matters and provide regular updates to CFO on these matters
• This position is based in Waltham. A hybrid schedule to work some time remotely is available but in-office time will be required.

QUALIFICATIONS:

• At least two years of supervisory experience
• Experience overseeing receivables and tracking payments
• Experience overseeing updates to databases for accuracy
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively with excellent follow-up skills
• Ability to work independently and collaboratively as part of a team
• Working knowledge of Excel
• Experience with provider direct a plus
• Experience with light medical and/or insurance billing preferred

GENEROUS BENEFITS:

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

ABOUT US:

For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in and are looking for new staff who embrace:

• Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
• Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
• Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.