Senior Data Analyst

iMentor is seeking a Senior Data Analyst to support the OLI (Organizational Learning & Impact) team in evaluating and understanding the impact of iMentor’s programs and partnerships. The OLI team is primarily responsible for helping iMentor evaluate and learn from our program models, ensuring a thorough understanding of the impact of our programs and partnerships. Reporting to the Managing Director of OLI, this role is crucial for advancing research and analytics initiatives.

This role is ideal for those eager to leverage research and analytics skills to address impactful, real-world challenges and support young people through mentoring.

RESPONSIBILITIES

Data Management

• • Gather data from various systems such as iMentor’s proprietary platform (programmed in MongoDB), iMentor’s data warehouse, Qualtrics (surveys), Mainstay (texting platform), and third-party data sources such as college enrollment records
  • Clean and analyze datasets

Reporting & Visualization

• • Create reports and interactive dashboards, including a Long-Term Outcomes dashboard that combines data from multiple sources about each student to create a composite view of how students are progressing towards iMentor’s intended outcomes
  • Ensure quality assurance and support program staff in dashboard usage

Cross-Departmental Support

• • Respond to data requests from other departments
  • Maintain documentation for data processes

Analytics Support

• • Analyze social and emotional outcome metrics (such as sense of belonging, self-concept, and strength of pair relationship) for validity and reliability
  • Identify areas for measurement improvement, assess the impact of program participation, and suggest ways to augment current measurements with ongoing, in-real-time assessments

QUALIFICATIONS

• • Bachelor’s degree (including coursework in statistics or data analytics) in education (with a focus on higher education), sociology, psychology, cognitive sciences, or data science.
  • Master’s enrollment or degree in an analytics or applied research field a plus.
  • 3+ years of data analytics and research experience within an education, social science or public sector context, or a Master’s degree with 1-2 years of such data analytics and research experience.
  • Expert proficiency with both Excel and R (SPSS is a bonus), including use of syntax and multivariate statistics.
  • Proficiency with SQL and knowledge of relational databases. A bonus for knowledge of non-relational document databases such as MongoDB.
  • Considerable experience creating, cleaning, merging, managing, and analyzing large related (but not necessarily connected) data sets.
  • Experience with creating interactive data visualization to report findings.
  • Experience with the Qualtrics survey platform or other survey platforms.
  • Strong attention to detail.
  • Collaborative mindset and strong communication skills (written and verbal) - customer service skills a plus.
  • Curiosity, initiative, and creative reasoning – including strong motivation to engage in self-directed learning to solve problems.
  • Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion.
  • Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset and demonstrates an appreciation of the diversity across the iMentor community.
  • Bachelor’s degree required
  • Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.
  • iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.