About Newton Cemetery & Arboretum
Established in 1855 as a private, non-profit organization, Newton Cemetery & Arboretum is a premier garden cemetery and accredited arboretum serving the needs of all faiths throughout the Greater Boston area. The grounds of the historic landscape are open to the public daily and offer a tranquil, park-like setting with numerous burial options throughout the well-maintained landscape.
Overview
Newton Cemetery & Arboretum is seeking an experienced professional in a key strategic and operational leadership role. This is a tremendous opportunity to lead a well-established department in a respected organization. The position is highly visible and interacts regularly with the public and Cemetery staff. The Director will be joining a dedicated and professional team that is responsible for providing exceptional customer service along with the daily care of the historic landscape, active cemetery, and accredited arboretum. The successful candidate will be a hands-on, proactive manager with the ability to work collaboratively and independently. Cemetery or funeral industry experience is preferred but not required as there are many related professional backgrounds that would make a successful candidate for this position.
Position Summary
The Director of Cemetery Services is responsible for leading the Cemetery’s efforts to provide burial space to customers, including monitoring current and future burial space needs, and supporting the planning, design, and development of new areas in the landscape. The Director manages a non-commissioned sales team to support the revenue objectives of the organization. The sales program is focused on providing information, guidance, and assistance to customers.
The Director also ensures that the key revenue-generating services of approximately 175 sales of burial space, 400 interments, 1,000 cremations, 75 chapel services, and 175 memorial settings annually are meeting client needs and upholding the Cemetery’s reputation of excellence. The Director sees to a positive experience for all clients and funeral directors and works to enhance offerings so that Newton Cemetery remains a model for service among other cemeteries.
The Director supervises the sales team, office staff, and the chapel/crematory manager, providing the leadership, guidance, and motivation required to maintain a strong, dedicated team. The Director also works closely with the Director of Cemetery Operations regarding customer issues related to the grounds, and the Director of Finance in preparing and adhering to operating and capital budgets.
The Director reports to and works collaboratively with the president, also working with the Board and cemetery management in developing and carrying out goals that support the Cemetery’s mission.
Essential Duties of the Director of Cemetery Service
Education and Experience
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Employment with Newton Cemetery is not governed by any written or oral contract and is an "at-will" arrangement. Equal Opportunity Employer.
About Newton Cemetery & Arboretum
Established in 1855 as a private, non-profit organization, Newton Cemetery & Arboretum is a premier garden cemetery and accredited arboretum serving the needs of all faiths throughout the Greater Boston area. The grounds of the historic landscape are open to the public daily and offer a tranquil, park-like setting with numerous burial options throughout the well-maintained landscape.
Overview
Newton Cemetery & Arboretum is seeking an experienced professional in a key strategic and operational leadership role. This is a tremendous opportunity to lead a well-established department in a respected organization. The position is highly visible and interacts regularly with the public and Cemetery staff. The Director will be joining a dedicated and professional team that is responsible for providing exceptional customer service along with the daily care of the historic landscape, active…
Fluency in English required.
Fluency in English required.