Community Outreach and Engagement Manager

Position Summary

The Community Outreach and Engagement Manager is a new position at Willie Mae Rock Camp with key responsibilities in 1) developing and strengthening relationships with community partners, schools, and youth-serving organizations; 2) reaching and recruiting new students into our programs; 3) strengthening program access for diverse populations; and 3) addressing and problem-solving issues that impact student retention. This position is part of the core program team and reports directly to the Director of Programs.

Core Responsibilities

Community Outreach and Program Recruitment

• With the Director of Programs, develop and implement effective outreach strategies with local communities, schools, and organizations to promote Willie Mae Rock Camp programs and services, reach new students, and develop program partnerships;
• Attend community events, meetings, and conferences to represent Willie Mae Rock Camp and promote our programs;
• Develop program recruitment activities including tabling, presentations, workshops, and informational site visits and program tours in partnership with the Sound Lab Manager;
• Work in collaboration with the program team to actively recruit students and ensure programs are fully enrolled;
• Collect, maintain, and analyze data on outreach efforts, partnership development, and program recruitment.

Program Access and Retention

• Serve as a point of contact for students, parents, alumni and community partners, responding to inquiries and resolving issues in a timely and professional manner;
• Support families with issues impacting program retention, including providing information about community resources and making referrals to third party service providers when needed;
• Build and maintain strong relationships with current and potential referral sources;
• With Director of Programs, identify and develop strategies to strengthen program access for diverse populations, including English Language Learners and students with disabilities.

Alumni Support

• With Director of Programs, develop and implement strategies to cultivate relationships with program alumni and engage former students in the alumni fellows program, teaching artist opportunities, and the broader Willie Mae Rock Camp community.

Team Collaboration

• Participate in regular program and organizational team meetings;
• Contribute to an inclusive and collaborative team environment.

Skills and experience:

• At least 5 years of relevant experience in a youth-focused nonprofit or education setting;
• Experience in community outreach, partnership development, and program promotion;
• Familiarity with local and city-wide community organizations and resources;
• Strong relationship-building skills with diverse populations including youth, parents and guardians, community organizations, school administrators, and service providers;
• Strong written and interpersonal communication skills including public speaking and presentation;
• Goal-oriented and strategic problem-solving ability;
• Ability to work independently and as part of a team;
• Experience with G-Suite and standard office applications;
• Detail-oriented and organized with the ability to manage multiple tasks and deadlines simultaneously;
• Commitment to diversity, equity, and inclusion and a deep understanding of culturally responsive practices for diverse populations;
• Fluency in Spanish is a plus, but not required.

Working Environment

This is a hybrid position with weekly presence at our Brooklyn sound lab, travel to community partner sites throughout NYC, and flexibility for remote work for administrative and web-based tasks as applicable.

Reports to

Director of Programs

Compensation

This is a full-time position at 40 hours per week. Compensation is $72K-$75K annually.

About Willie Mae Rock Camp

Willie Mae Rock Camp integrates music, technology, and STEM to empower girls and gender-expansive youth ages 10-17 across NYC with the skills and confidence to thrive as creative leaders in a tech-driven future.

Led by a team of professional musicians and artists, we reach hundreds of girls and gender-expansive youth annually through tuition-free programming in schools, community sites, and our Brooklyn Sound Lab.

Our programs include: 1) in-school music education bringing contemporary music production tools into the classroom; 2) community workshops and events at sites throughout NYC giving students the opportunity to explore and create with sound-based technology; 3) afterschool digital mentorship teaching the fundamentals of making digital music and multimedia art with electronic instruments, software, and coding; 4) summer and school-break camps where students collaborate on developing and producing their own musical tracks, videos, and performances, and 5) an alumni fellowship giving former students who are emerging artists the resources and support to develop new works and professional networks.

To learn more about Willie Mae Rock Camp, visit williemarockcamp.org.