Nonprofit
Client Support Services Associate
Details
Description
CAST is seeking a compassionate and motivated Client Support Services Associate to join our team. In this role, you will provide direct support to clients, helping them access our wide range of programs and services. You will be instrumental in connecting individuals and families to resources that can improve their quality of life, including food relief, housing assistance, workforce training, and educational programs. Your role will ensure clients receive the support they need with dignity and respect.
CAST is seeking a compassionate and motivated Client Support Services Associate to join our team. In this role, you will provide direct support to clients, helping them access our wide range of programs and services. You will be instrumental in connecting individuals and families to resources that can improve their quality of life, including food relief, housing assistance, workforce training, and educational programs. Your role will ensure clients receive the support they need with dignity and respect.
Benefits
What We Offer
- A dynamic and supportive work environment.
- Opportunities to make a meaningful impact in the community.
- Vacation, personal, and sick time.
- Peoplekeep healthcare reimbursement option
- Retirement plan option.
What We Offer
- A dynamic and supportive work environment.
- Opportunities to make a meaningful impact in the community.
- Vacation, personal, and sick time.
- Peoplekeep healthcare reimbursement option
- Retirement plan option.
Level of Language Proficiency
Qualifications
- Bachelor’s degree in social work, human services, or a related field preferred; relevant experience may be considered in lieu of a degree.
- Strong interpersonal skills with a compassionate and client-centered approach.
- Bilingual (English/Spanish) preferred.
- Ability to handle sensitive information with professionalism and confidentiality.
- Excellent communication and organizational skills.
- Strong customer service skills.
- Experience with Google suite and database management is a plus.
- Experience working with vulnerable populations is a plus.
Key Responsibilities
- Serve as a primary point of contact for clients seeking assistance from CAST.
- Conduct intake assessments to determine client needs and eligibility for services.
- Help clients access various programs, including food relief, emergency housing, employment assistance, and educational opportunities.
- Assist with the coordination of benefit applications and emergency assistance requests.
- Provide advocacy and referrals to partner organizations and local resources.
- Maintain accurate and confidential client records.
- Collaborate with other CAST team members to ensure comprehensive service delivery.
- Support the organization’s efforts in community outreach and program awareness.
Qualifications
- Bachelor’s degree in social work, human services, or a related field preferred; relevant experience may be considered in lieu of a degree.
- Strong interpersonal…
Location
How to Apply
To apply, please send your resume and a cover letter explaining your interest in the
position and how your skills align with CAST's mission to info@castnorthfork.org.
Applications will be accepted until the position is filled. Application is open until position is filled.
To apply, please send your resume and a cover letter explaining your interest in the
position and how your skills align with CAST's mission to info@castnorthfork.org.
Applications…
