Admissions Coordinator, Operations

This position is on site and in person. Typical days and hours are Monday through Friday, from 9am to 5pm. Hours may vary and overtime may be required during audition season. The Admissions Coordinator, Operations works closely with the Associate Director for Enrollment Management Technology and Data to support all operational aspects of the Admissions Office. This includes managing the student workers hired under Admissions (office work-study, tour guides, etc.), scheduling and maintaining the calendar of campus tours for prospective students, overseeing the Admissions email account, application material processing and interview scheduling, interacting with prospective applicants, and data entry. As a member of the Enrollment Management team, the Admissions Coordinator, Operations enthusiastically supports enrollment goals of talent, excellence, and diversity.

The salary for this role is $55,000-$60,000 per year.

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities:

• Office Operations: Possesses and shares expert knowledge of the school and its admissions processes, as well as the ability to warmly and concisely communicate this knowledge to others—including prospective students and their parents—through email, phone, and in-person conversations
• Office Operations: Serves as the office gatekeeper—screening calls, messages, and visitors for the Admissions staff
• Student Worker and Admission Proctor Management: Hires, trains, schedules, and supervises general work-study students, including office workers, tour guides, ambassadors, special representatives, as well as admission proctors
• Databases and Technology: Develops and maintains a high level of functionality in Slate including data and admissions material processing

Minimum Requirements:

• Bachelor’s degree
• Background or high level of understanding in either Dance, Drama, or Music
• Well-developed technical skills, including use of email, Word, spreadsheets, and databases, and openness to learning new technical skills, as needed
• Excellent oral and written communication skills
• Ability and eagerness to be a creative collaborator within the admissions team, contributing to team efforts and the successful accomplishment of Office goals
• Ability to perform multiple tasks with equanimity while under pressure in a highly visible role
• Goal-oriented, self-motivated, requiring minimal supervision; able to plan and oversee assigned projects independently
• Ability to work on site and in person at the Admissions Office front desk reception area

Preferred Background:

• Bachelor’s degree or advanced study in Arts Administration, Dance, Drama or Music
• One to two years' experience in higher education or performing arts administration
• Affinity for marrying technology with customer service; desire for constant improvement
• Experience with Technolutions Slate database
• Self-motivated and hyper-organized, with the ability to manage responsibilities independently while working with a small, tight-knit, staff

Why Work for Juilliard?

• All Juilliard performances are free to Juilliard employees
• We’re part of the Lincoln Center campus, with significant discounts on day-of tickets to many of our partner organizations
• Contribution to your 403(b) after 2 years of eligible employment
• Generous days-off policy, plus winter break and summer Fridays
• A culture of excellence, best practice, and employee engagement with like-minded colleagues

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.