Manager of People and Culture

Wing Luke Museum (WLM) Mission: We connect everyone to the dynamic history, cultures, and art of Asian Americans, Native Hawaiians, and Pacific Islanders through vivid storytelling and inspiring experiences to advance racial and social equity.

WLM Values: People give us meaning and purpose. Relationships are our foundation. We desire community empowerment and ownership. We do this work knowing: the labor is intensive; the work requires flexibility; we willingly relinquish control.

Position Title: Manager of People and Culture

Reports to: Director of People and Culture

Rate of Pay: $66,745 – $85,435, annually, DOE

Schedule: Full time; Monday - Friday, occasional evenings and weekends

Location: On-site, five days a week

Benefits: WLM offers a comprehensive package, including health (medical, dental, vision, and a prescription drug plan), Group Life Insurance, Long Term Disability, Accidental Death & Dismemberment, 403(b) participation, 12 paid holidays, paid time off (PTO), museum membership, and discounts on museum programs and at the Marketplace.

Position Summary:

The Manager of People and Culture supports the HR functions of the organization including Recruitment, facilitates HR procedures and responds to policy and contract questions; supports the performance management process and training initiatives. As a member of the HR team, the primary responsibilities are to maintain the talent management process and ensure that the experience of candidates and new hires is welcoming and connected to our organization’s mission and values. In addition, this role is key in supporting the workplace culture by implementing various engagement activities.

• Talent Management and Onboarding: Maintain and manage recruiting and onboarding processes to attract and retain top candidates while partnering with hiring managers for effective hiring. Conduct research, analyze organizational trends and execute best practices for hiring, talent management, and retention. Coordinate and implement an onboarding program for each new hire. Work with hiring managers on needs and specialized onboarding as needed.
  • Meet with hiring managers and perform intake for open positions.
  • Create and update position descriptions.
  • Post opportunities and recruitment, using various networks and community outreach.
  • Manage the application process, including screening, background checks, and coordinating the interview process and reference checks.
  • Oversee, build, and implement new employee onboarding and orientation.
  • Oversee exit interviews and when necessary, assist managers with transition and new hire plan.
• Performance and Professional Development: Assist the Director of People and Culture in coordinating and implementing aspects of performance evaluations and training activities.
  • Assist with training plans and schedules, designing and developing training programs (outsourced or in-house)
  • Choose appropriate training methods per case (virtual, simulated, mentoring, on-the-job training, professional development classes, etc).
  • Secure and coordinate resources for training and professional development across the organization.
  • Market available training opportunities to employees and provide necessary information.
  • Coordinate and provide support for all staff meetings, committees, and engagement initiatives.
  • Assistance with completing grant reports related to professional development and training.
  • Support on communication and questions on performance management processes.
  • Make recommendations and support managers with performance evaluations and professional development.
• Leave of Absence and Accessibility Program: Coordinate and administer all aspects of the leave of absence processes ensuring timely responses, review, and proper documentation for Paid Family medical leave and Family Medical Leave programs. Work with the Sr. Payroll Manager on pay-impacting actions. In collaboration with the Director of People and Culture review and roadmap the workplace Accessibility program with short- and long-term goals. Assist with the implementation of plan and tracking of activities as well as securing and researching training opportunities for staff.
  • Meet with staff on their leave requests and inquiries.
  • Follow up with emails and notifications per state and federal guidelines.
  • Ensure proper documentation, file management, and communications.
  • Review and set up project plan and map for accessibility program.
  • Coordinate staff meetings and engagement initiatives on accessibility work
  • Implement and assist with leading in accessibility initiatives through collaborative processes.
• HR Policy and Procedures: Support the department with administering HR policies by answering questions and giving guidance based on HR programs. Review and assess current policies and procedures and make recommendations for improvement.
  • Ensure all company HR policies are applied consistently.
  • Support with legal compliance throughout human resource management.
  • Support with personnel file maintenance, record keeping, and auditing.

Qualifications:

• Three years of human resources experience including recruitment, hiring, and onboarding. Non-profit experience desired.
• Prior experience with training, performance management, policies, leaves of absence, and accessibility experience desired.
• Able to work accurately and independently, with a high level of confidentiality. Capable of managing sensitive matters effectively and with diplomacy.
• Experience in upholding Diversity, Equity, Inclusion, and Accessibility best practices.
• Excellent written and verbal communication skills.
• Experience working in a highly collaborative work environment.
• Strong proficiency with a range of computer software and other online, cloud-based project management and collaboration tools, desirable.
• Demonstrated curiosity with a passion for learning and growing professionally.

To Apply (no phone calls, please): Please e-mail letter of interest and resume to: jobs@wingluke.org

Museum Overview:

As a National Park Service Affiliated Area and the first Smithsonian affiliate in the Pacific Northwest,

the WLM offers an authentic and unique perspective on the American story. Nationally recognized for our work in creating dynamic, community-driven exhibitions and programs, we put our community at the heart of each exhibition we create. The stories you see and hear within our walls are their authentic

experiences and perspectives. From the struggles of early Asian pioneers to accomplished works by national Asian American, Native Hawaiian, and Pacific Islander (AANHPI) artists, their contributions give us a look at what it means to be uniquely American. Our 60,000 square foot facilities offer three floors

to tell our communities’ stories, with contemporary galleries showcasing both temporary and permanent exhibitions as well as preserved historic spaces accessible only through our daily guided tours. Beyond our walls, we tell the story of our neighborhood, Seattle’s Chinatown-International District, and activate and steward multiple sites throughout the area. While economically challenged, it is a historically and culturally vibrant area, and we see ourselves as a neighborhood concierge and an economic anchor for the nearby small businesses. From restaurants to statues that you might not otherwise notice, there are layers of history and significance that are waiting to be uncovered. WLM offers guided neighborhood tours and events that will encourage you to discover stories and tastes both on and off the beaten path. For more information, please visit www.wingluke.org.

The Wing Luke Museum is a 501c3 organization. We are committed to diversity, equity, inclusion, accessibility, racial and social justice. BIPOC candidates are encouraged to apply.