Retail Manager

MoMath is seeking an energetic, responsible, experienced individual to manage its retail operations (Additions, the shop at MoMath), comprising both the physical retail space in the Museum and its related e-commerce outlet. This position has broad responsibility for the Museum’s retail program, including: staffing, training, and employee development for retail staff; overseeing sales and customer service policies and operating procedures; making product development and buying recommendations; shipping and receiving; visual display of merchandise; and all external retail initiatives, including sales at conferences. The Retail Manager’s goal is to develop and manage the overall retail effort to generate sufficient profit to make a meaningful contribution to the support of the Museum’s overall mission.

Essential Duties and Responsibilities:

• Overseeing sales, including strategy, initiatives, goals, and reporting.
• Managing operations, including open/close, inventory management, shipping, and receiving.
• Training and development of retail staff.
• Providing customer service to ensure the highest level of service to all patrons.
• Merchandising and visual presentation of products.

Qualifications:

• 1+ years of experience in retail management.
• Experience in product management and employee management skills and experience.
• Familiarity with POS systems and practices.
• Inventory management and optimization experience.
• A desire to help enhance public understanding and perception of mathematics.
• Ability to work in an active retail location.
• Willingness and ability to work a regular Sunday through Thursday schedule with the flexibility to cover special events/special hours, some evenings as needed.
• Bachelor’s degree.
• Experience with museum and/or high-end retail is preferred.