Senior Advisor, Employee Relations & HR Operations

ABOUT THE ORGANIZATION:

Multiplier’s mission is to accelerate impact for initiatives focused on protecting and fostering a healthy, sustainable, resilient, and equitable world. Growing threats to our planet and its people require holistic solutions, both locally and globally. The projects in our portfolio span a broad array of cross-sector strategies in land and ocean conservation, public health, education and leadership, economic development, clean energy, climate resilience, sustainable food systems, energy efficiency, social and environmental equity, and more.

POSITION SUMMARY:

The Senior Advisor, Employee Relations and HR Operations is a newly created leadership and accelerator role within Multiplier’s Human Resources team, designed to support our ecosystem of approximately 150 employees. This role focuses on aligning organizational policies, employment regulations, and best practices, while emphasizing exceptional service and support to employees. In addition to offering HR advice and counsel, the Senior Advisor serves as a trusted partner to team members and managers, helping navigate complex workplace challenges and fostering effective communication and engagement. The Senior Advisor will also mentor HR team members, supporting their development and fostering the delivery of high-quality HR services across the organization.

PRIMARY RESPONSIBILITIES:

Lead Multiplier’s employee relations function, supporting employees and managers by:

1. serving as a mentor and coach to managers and project directors. Provide thought partnership and strategic support regarding HR employee relations and compliance matters.
2. staying attuned to organizational and operational changes across the organization. Identify potential employee relations and compliance risks and develop plans to address proactively.
3. serving as the primary point of contact for employee relations issues. Support both managers and team members through coaching for success, performance improvement processes, and progressive discipline.
4. supporting employment transitions. Provide coaching and prepare support materials to assist team members and managers through employment transitions, including new employee onboarding, functional role changes, and departures.
5. addressing complaints or policy violations. Conduct internal investigations and ensure fair and effective resolutions to complaints or policy violations.
6. providing guidance on compliance-related workforce matters. Advise on accommodations, leave management, and workforce planning in compliance with ADA, FMLA, state-level leave laws, and other relevant regulations.

Oversee multiple key elements of HR Operations, including:

1. Policies and procedures: Develop, implement, and update HR policies and procedures, ensuring alignment with legal requirements and operational needs, both proactively and as needs arise. Recommend and implement new ways to streamline procedures to create additional efficiencies in service delivery and support team member satisfaction and retention.
2. Compliance: Remain current on HR trends, best practices, and regulatory changes. Identify HR-related best practices and existing or potential compliance risks and resource employees, managers, and new projects appropriately.
3. HR systems: Evaluate, research, and implement improvements to HR systems, including UKG Ready and Pinpoint ATS, with a focus on seamless integration and optimization.
4. Benefits programs: Oversee the relationship with Multiplier’s benefits broker and the administration of all benefits programs, including medical, dental, vision, COBRA, life insurance, short- and long-term disability, voluntary benefits, and time off accruals. Serve as an employee advocate with workers compensation claims.
5. Leaves of Absence (LOA): Advise on LOA requests (e.g. FMLA, disability, parental leave), including reviewing options and opportunities in accordance with applicable laws and benefits.

Collaborate with the Director of Human Resources to drive strategic HR initiatives, including:

1. Diversity, Equity, Inclusion and Justice (DEIJ): Look for and leverage opportunities to intentionally imbed principles and practices of diversity, equity, inclusion, and justice into HR Operations.
2. Project management: Serve as a project manager for key HR projects, ensuring timelines are established and objectives are met.
3. Employee engagement: Develop and lead initiatives to improve employee engagement and satisfaction.

THE IDEAL CANDIDATE:

You are a seasoned HR professional who views your work as a calling to uplift others, drive positive change, and strengthen organizations. With a compassionate approach and a commitment to excellence, you balance heart and strategy in all you do. Whether resolving complex employee relations challenges, mentoring team members, or optimizing HR systems, you bring empathy and expertise to every task.

You excel at building trust and rapport, serving as a trusted advisor and coach for employees and managers alike. People turn to you for your deep listening skills, thoughtful guidance, and ability to foster collaboration. Compliance and policy work energize you, as they provide opportunities to protect people and strengthen the organization. You thrive on finding proactive solutions, streamlining HR processes, and staying ahead of industry trends.

You are courageous, committed, empathetic and positive, leading with integrity, honesty, and resilience. You are highly collaborative and compassionate, and have a consultative approach focused on building trust and relationships. You are comfortable with ambiguity and navigating through uncharted waters and changing tides. You see and bring out the best in everyone, meeting them where they are on their own journeys, and lifting them up to support their own growth and development. You are self-reflective, open, curious, proactive, motivated, and productive. You care deeply about our planet and its people.

SPECIFIC EXPERIENCE REQUESTED:

We recognize that each applicant for this role will bring unique skills, knowledge, experiences, and background to the Senior Advisor, Employee Relations and HR Operations role. We welcome diverse experiences and perspectives in our applicant pool, and will be looking for candidates who possess many, but not necessarily all, of the following qualifications and experience:

• 8+ years progressive HR experience, including expertise in employee relations, benefits administration, project management, and generalist functions
• Strong knowledge of employment laws and best practices; SHRM-SCP or SPHR certification preferred
• Strong attention to detail and problem-solving skills
• Experience with HRIS software; UKG Ready admin experience preferred
• Computer literacy (MS Office applications, in particular Excel)
• Excellent organizational skills, with an ability to balance multiple, competing priorities
• Ability to work collaboratively with others to proactively solve complex issues and business requirements
• Ability to act in a compassionate, caring, human-centered, professional manner and use appropriate judgment on sensitive, confidential issues
• Ability to multitask, quickly assess and resolve issues, while translating complex information into concise and understandable terms
• Experience working in a nonprofit environment and/or experience serving multiple clients/ business units preferred
• Familiarity with project management tools and methodologies preferred

WORKPLACE, COMPENSATION, AND APPLICATION

Workplace: All employees work from home offices with occasional travel (1-2 times per year) for all-team in-person meetings.

Compensation: Multiplier provides a comprehensive compensation package, including competitive salary ($120,000-135,000 annual salary), excellent medical and dental benefits, retirement savings, and generous vacation and sick leave policy.

How to Apply: To apply, please visit our Applicant Portal. Applications will be accepted until position is filled. Priority will be given to applications received on or before Sunday, January 26, 2025. Please include a cover letter in your application materials describing your relevant experience and qualifications. We respectfully request no follow-up calls or emails.

Applicants should be aware that this position is subject to background checks. By applying for this role, you acknowledge that these checks will be part of the final hiring process.

About Multiplier

Multiplier accelerates impact for innovative projects focused on protecting and fostering a healthy, sustainable, resilient and equitable world. At Multiplier, program teams can turn game-changing ideas into planet-saving impact, and they can do it faster and better than they otherwise could.

Multiplier celebrates diversity and is committed to building teams and partnerships that represent a variety of backgrounds, perspectives, and skills. Multiplier is also committed to providing an environment of mutual respect that is free from discrimination and harassment. Multiplier prohibits discrimination in its governance, programs, and activities on the basis of race, color, national origin, age, disability, religion, gender, sexual orientation, gender identity, genetic information, political beliefs, reprisal, marital status, amnesty, status as a covered veteran, because all or part of an individual’s income is derived from public assistance, or for any other factor that is not based on merit.