Case Manager

Our rapidly-growing community nonprofit is seeking individuals with empathy, diligence and a passion for helping others to join our case management team supporting people in need that we train, employ and support for greater future employment and financial independence. This work supports job seekers in general and complements innovative green workforce development and community redevelopment services making meaningful and positive changes for people, the planet and prosperity every day across Baltimore city.

Established in 2019, Grow Home is a service-driven nonprofit dedicated to providing city residents with opportunities for work, specialized training, experience and exposure to skills that lead to in-demand jobs in construction, urban agriculture, and other trades they select and pursue. We provide these work opportunities through a variety of career training and community-directed stewardship work at many places including parks, gardens, vacant lots, pastures and trails throughout Baltimore.

Our programming serves multiple vital community needs for entry-level careers and helping communities combat blight/neglect of underutilized areas in the city including the Green Jobs Program that trains 65 or more jobseekers annually to perform community-directed improvements.

Our mission prioritizes local workforce hiring and development and vocational training opportunities for people living in communities in need, with a specific intent to empower people while improving places. We focus our operations on getting each of the crew members the appropriate support, growth and training opportunities for future success, especially those most eager to grab the experience, knowledge and confidence to find sustainable employment.

Since 2020, we’ve helped hundreds of neighbors upgrade their lives, get work and go on to start their next careers and jobs to fuel success, and given even more people at least a few weeks of paid experience and support. We’ve gotten people driver’s licenses, interviews and apprenticeships and that’s what we want you to make happen with us, for them.

As a case manager you’d be meeting 1-on-1 with people on a regular basis to check in on their work, lives and progress at our office down in Brooklyn, or traveling to special training events and other appointments as needed. In turn, over time, you’ll help each person identify and take on those common obstacles that affect workforce readiness, employability and overall success. The people who we serve have been through a LOT, and we know that our supportive case managers are essential to holistically resolve off-the-job challenges and better prepare our crew members for future success and careers. We’re just asking you to be the mentor, confidante or positive influence that each person needs to achieve success.

People who are service-minded, want to make things happen and are well-versed in the idiosyncratic joys of working for a nonprofit organization, service provider and/or living in Baltimore city or similar environments are perfect for this job, which includes tasks/projects like:

• Coordinating - often at odd hours and by texts/calls – to resolve issues for with work schedules, transportation, child care, family environment and home stability by engaging and working regularly with each participant for solutions
• Identifying, resolving and coordinating services people indeed may require to resolve barriers affecting ability to work / thrive
• Connecting and assisting young people and adults as they obtain basic documents, including IRS forms, ID, bank accounts and other needs required for future success.
• Keeping up with a high volume of texts and calls from clients sent overnight, in waves or on weekends and following up as needed during regular M-F hours to help them resolve concerns
• Helping individuals take the time to fill out paperwork for the ability to access benefits like SNAP, apply for jobs
• Analyzing and addressing employment readiness status with Organization Team
• Coordinating and developing relationships with area businesses, employers, service agencies and resource providers in order to create access to services, jobs
• Helping supervise / instruct classes/discussions with clients on specific topics including financial literacy skills, resume/job interviewing and other needs in an individual and group setting
• Teaching classes/sessions on life skills and financial literacy to teens through our after-school jobs programs and summer Youthworks session held in July and August
• Collaborating/participating in weekly meetings with training/worksite supervisors, program managers and other staff to coordinate effective services for people in need
• Working with the Case Management Director and other staff to coordinate service responses, check-ins and communications with clients, and helping evaluate progress on a regular basis.

You’ll be joining a team of passionate Baltimore residents who are dedicated to our responsibilities and role in this endeavor, and know that you are valued and appreciated. Use your superpowers for good, helping make things happen in a meaningful way across the city.

We encourage and support individual staff skills development, education and professional growth. Want to teach a group of high schoolers a vital skill? Start a service program that meets our mission? Find your neighbors jobs? Repair a broken street or clean a messy spot in the city with minimal entropy? You can make that happen here.

Qualifications

• Talent for inspiring, accepting and engaging with people
• Commensurate Experience working with people through counseling, education, social work, court settings, parenting, medical services, retail/service and/or case management
• Ability to solve problems, adapt to changing needs and serve
• Bilingual / Spanish fluency and other specialized backgrounds, working experience and talents valued.

Please provide a resume and short email as soon as possible to jobs@growhomebaltimore.com