Director of Community Engagement

POSITION SUMMARY

The Director of Community Engagement will report to the Chief Jewish Learning Officer and is an experienced leader who is familiar with the East Bay community, and has extensive experience curating and producing small and large-scale programs and events. The Director of Community Engagement will oversee a diverse array of public programs and community events, including adult education, cultural and social events, family engagement events, and annual Jewish holiday celebrations. The ideal candidate is a creative, efficient, strategic problem solver with fantastic interpersonal, community-building, and organizational skills. Due to the nature of these programs, many events take place on Sundays. Therefore, a flex schedule is accommodated.

Program Vision

• Foster community through highly developed, intellectually appealing, culturally relevant programs and creative events for audiences of all ages.
• Work collaboratively with various departments, program staff, and other stakeholders in envisioning and building immediate and long-term programs and events from inception through detailed execution.
• Develop an annual calendar of specific programs and initiatives that help audiences engage more deeply with the JCC East Bay to support the strategic direction of the organization.
• Develop a program evaluation framework to assess the strengths and to identify areas for improvement for each program or event.
• Create and carry out a robust plan to keep families engaged in between events by soliciting ongoing feedback through one-on-one conversations, email engagement, phone calls, coffee meet ups, etc.
• Attract new participants, generate new and increased audiences, and enhance the visibility of the JCC East Bay.
• Work with the Marketing Manager to create compelling promotional efforts.
• Oversee major community holiday programs in partnership with internal staff and organizational partners.

Program Coordination

• Build and grow partnerships and collaborations with community partners as well as internal staff to further reach and maximize resources, and to support program- and community-building potential.
• Develop program evaluation tools and metrics to assess the strengths of the programs, collect participation and feedback, and to identify areas for improvement.
• Ensure that program activities operate within the policies and procedures of the organization (kosher rules, Shabbat observance, holiday observance, etc.).

Administration

• Develop annual budget and work plans; ensure programs meet goals and are within budget.
• Coordinate contracts, venues, logistics, and speakers/performers.
• Implement metrics from the annual departmental work plan into programs throughout the year. Work closely with the Development team on grant reporting, and collecting compelling testimonials and photos.
• Manage all professional service contracts and staff involved with community engagement activities (musicians, performers, etc.).

Personnel Management

• Supervise Community Engagement Manager by providing direction, input, and productive feedback.
• Manage a part-time Parent Connector to develop outreach mechanisms that better inform the JCC about what types of programming families are interested in, provide local opportunities for families to connect to each other and Jewish life, and attract new families to the JCC East Bay.
• Manage and train all staff and teens for events.

General

• Maintain awareness of community and cultural events outside the JCC.
• Other duties as determined.

REQUIRED MINIMUM QUALIFICATIONS

• Minimum of 5 years of content-based program development with supervisory responsibilities.
• Strong understanding of Jewish culture in the Bay Area, specifically the East Bay.
• Competent in various skill areas such as planning, scheduling, record keeping, event design, and management.
• Excellent customer service and relational engagement skills.
• Experience planning and executing intimate and large-scale events.
• Experience working with and managing artists, speakers, venues, and partners.
• Experience working in a nonprofit and/or educational institution.
• Exceptional written and verbal communications.
• Commitment to the mission of the JCC East Bay and knowledge of the Jewish community, values, and traditions.
• Exceptional ability to set/manage timelines and goals.
• Bachelor’s Degree.
• Excellent interpersonal skills; able to motivate small but mighty teams.
• Thrives in a fast-paced environment with multiple priorities and projects.
• Available for evening and/or weekend programs and meetings as needed.
• Ability to lift up to 40 lbs.

The salary range for this position is $75,000 - $85,000 annually. Excellent benefits including medical, dental, vision, vacation, sick pay, and holidays (including Jewish).

The JCC East Bay is an Equal Opportunity Employer and makes employment decisions on the basis of merit. JCC East Bay policy prohibits unlawful discrimination in accordance with federal, state, and local laws. The JCC East Bay complies with the Americans with Disabilities Act and is committed to providing reasonable accommodations for people with disabilities. If you require particular accommodations during the application and interview process, please inform us of your needs so that we can provide accordingly.

Systemic inequities in hiring have caused women, people of color, LGBTQ+ folks, and others to apply to jobs only if they meet all of the qualifications. The JCC East Bay encourages you to apply anyway, as no one ever meets 100% of the qualifications. We look forward to your application.