Senior Analyst, Performance Measurement and Evaluation

Senior Analyst, Performance Measurement and Evaluation

Job Description

Revised November, 2024

About NYC Kids RISE:

NYC Kids RISE is a nonprofit organization working with the City of New York and the NYC Department of Education to manage the Save for College Program (the Program). Through the Program, eligible students enrolled in an NYC public school (including participating charter schools), starting in kindergarten, automatically receive a free NYC Scholarship Account with an initial allocation of $100 by NYC Kids RISE on their behalf, invested in a NY 529 Direct Plan, and opportunities to receive additional rewards over time. Their families can open and connect their own college savings account on their child’s behalf, and communities can contribute to groups of these NYC Scholarship Accounts as both a targeted and universal platform for community-driven asset-building in every neighborhood. This approach draws from a variety of best practices and disciplines across the fields of asset building, child savings accounts, financial empowerment, education, community wealth building, urban poverty, neighborhood effects and social capital research, collective impact, and more. Read more about NYC Kids RISE and the Save for College Program and listen to stories from partners who helped build the platform during its pilot phase from 2017 to 2022. You can also view recent articles in Fast Company, the Wall Street Journal, and the NYCHA Journal; and read more about NYC Kids RISE theory of change in a recent report by the Urban Institute.

After a successful pilot phase in the communities of School District 30 in Queens, NYC Kids RISE expanded citywide during the 2021-2022 school year. This school year, there are approximately 200,000 students participating in the Program across more than 1,000 elementary schools that have an NYC Scholarship Account for their educational futures.

Position Summary:

NYC Kids RISE seeks an experienced, self-sufficient, highly organized and detail-oriented Senior Analyst, Performance Measurement and Evaluation, to join NYC Kids RISE and the Research and Evaluation team. This Senior Analyst position will own, continue to improve and expand upon NYC Kids RISE’s performance measurement and management efforts, including efforts around program evaluation as we design them in the future. This means detailing how teams across the organization measure progress of their work, and how the Save for College Program is creating an impact in New York City. The ideal candidate has experience in performance measurement and evaluation, meaning that they have demonstrated experience in creating and implementing performance measurement frameworks for specific projects (including the development of objectives-based goals, metrics, KPIs, targets and tracking tools), through a strong analytical lens. The Senior Analyst, Performance Measurement and Evaluation, will report directly to the Director of Research and Evaluation.

Responsibilities will include but not be limited to:

• Manage and expand our project-based performance measurement pipeline. This includes:
  • Maintaining and tracking performance measurement for new and existing projects with existing frameworks.
  • Working with teams across the organization to identify projects that need a performance measurement framework
• Collaborate cross-functionally to develop and implement key components of our performance measurement environment, which include but are not limited to:
  • Identifying measurable and specific goals for projects that build upon the short-, medium-, and long-term goals defined in NYC Kids RISE’s Theory of Change.
  • Defining measurable indicators and targets that can help build a narrative around the progress of each project and the Program.
  • Identifying data needs and data processes required to analyze and manipulate data for reporting
  • Planning and conducting periodic performance measurement review sessions with teams to share performance insights and recommendations to improve processes and actions within projects.
• Revisit and improve upon our existing performance measurement environment to ensure the right standards to effectively track performance measurement.
• Support in the development and execution of the research and evaluation agenda for the Save for College Program--including the appropriate combination of short-, medium-, and long-term implementation studies and impact evaluations, building upon existing research & evaluation resources and strategies developed to date.
• Lead all internal and external reporting related to performance measurement and evaluation.
• Prepare and conduct presentations and briefings for R&E’s leadership and the Executive Team as needed.
• Partner with the Deputy Director of Data Management and Analytics to leverage our data-related resources to support performance measurement efforts.
• Assist with the completion of recurrent data tasks that support NYCKR’s daily data operations as needed, to further the operational efforts of the Research & Evaluation team.

Qualifications:

• Experience: Minimum of 3-5 years of relevant professional experience working with organizations and setting up frameworks to implement performance management, including creating systems to track performance measurement and impact evaluation.
• Education: All educational backgrounds are welcomed to apply, but it is a plus to have education related to the fields of Social Sciences (Sociology, Anthropology, Political Science, etc.), Urban Sciences, Urban Planning and/or Applied Statistics or Mathematics.
• Technical: A data analytics background is required for this position. This means being able to manipulate data under a goals-based approach, and to synthesize findings for Executive-level reporting. Fluency with Microsoft Excel and experience using R and/or Python to develop scripts for analyzing data is required.
• Analytical: Ability to manipulate and analyze collected data to drive decision making.
• Communication: Strong interpersonal skills, high levels of emotional intelligence and tendency to identify and amplify strengths in teammates; detail-oriented professional with demonstrated written, verbal, and presentational communication skills for various types of audiences.
• Project Management: Highly organized with proven ability to work cross-functionally, including ability to track, manage and execute work streams toward completion. Familiarity with the Asana platform is ideal.
• Strategic Thinking and Problem Solving: Demonstrated ability to consider an issue, identify and anticipate needs and perspectives, propose solutions, elevate when necessary, and incorporate feedback effectively. Excellent research and presentation skills.
• Collaborative Spirit: Enjoys working as part of a team, but able to work independently; ability to have direct but empathetic conversations with leaders and staff at all levels of the organization; high degree of comfort with change and a fast-paced environment.

NYC Kids RISE currently maintains a hybrid work environment where staff work both from home and in the office, as determined by the staff member's preferences as well as the needs of our organization and the specific responsibilities of individual roles and teams. Our offices are based in Long Island City (Queens, NY).

To apply, a cover letter and resume are required. Incomplete applications will not be reviewed. Please list the name of the position, “Senior Analyst, Performance Measurement and Evaluation” in the cover letter and apply here. This is a full-time position. Compensation is set at $90,000-$100,000.

NYC Kids Rise is an Equal Opportunity Employer. We do not discriminate in employment on the basis of basis of gender, religion, race, creed, color, national origin, citizenship status, age, disability, marital status, caregiver status, sexual orientation, gender identity or expression, military status, unemployed status, or any other characteristic protected by law.

Benefits Summary

Paid Time Off

All full-time, non-temporary NYCKR employees receive paid time off:

• Vacation days:
• Up to 15 vacation days per year based on start date in years 0-2
• 20 days per year in years 2-5
• 25 days per year in years 5+
• 5 personal days per year
• Up to 8 sick days per year based on start date
• 12 Recognized Holidays
• Winter break: the week between Christmas and New Year
• Summer break: The week that contains Independence Day
• Sabbatical Leave: After five (5) years of consecutive employment, regular full-time employees may choose to take a fully paid sabbatical lasting consecutive twelve (12) weeks. After achieving this eligibility status, sabbatical may be taken every five (5) years.

Wellness

All eligible employees receive the following wellness benefits:

• Medical insurance is made available to all regular full-time NYCKR employees through Oxford Health Insurance. NYC Kids RISE currently offers two plans through Oxford: a Gold and a Platinum plan.
• The Gold plan premium, for employee, spouse and/or dependents, is entirely covered by NYC Kids RISE.
• The Platinum plan requires a 15% contribution, for its premium, from the employee that selects this option.
• Dental ($2K maximum), Vision, Life, and Long Term Disability for NYC Kids RISE employees is provided through Principal.
• NYC Kids RISE offers two types of FSA accounts to allow pre-tax contribution toward healthcare and dependent care costs.
• A Healthcare FSA. NYCKR contributes $500 toward Healthcare FSA accounts for participating employees.
• A Dependent Care FSA.
• Commuter Benefits allow employees to use pre-tax dollars to pay for their commutes.
• NYC Kids RISE employees also have access to an Employee Assistance Program (EAP) to support with services including counseling, legal, financial, identity theft support, and more.

Retirement

• NYCKR offers its employees the opportunity to open a 401(k) or ROTH account after one year of service; as well as an employer match of up to 4% (100% on the first 3%, +50% on next 2%).

Qualifications:

• Experience: Minimum of 3-5 years of relevant professional experience working with organizations and setting up frameworks to implement performance management, including creating systems to track performance measurement and impact evaluation.
• Education: All educational backgrounds are welcomed to apply, but it is a plus to have education related to the fields of Social Sciences (Sociology, Anthropology, Political Science, etc.), Urban Sciences, Urban Planning and/or Applied Statistics or Mathematics.
• Technical: A data analytics background is required for this position. This means being able to manipulate data under a goals-based approach, and to synthesize findings for Executive-level reporting. Fluency with Microsoft Excel and experience using R and/or Python to develop scripts for analyzing data is required.
• Analytical: Ability to manipulate and analyze collected data to drive decision making.