Sr. Manager, Donor Communications

Rewarding job at the nation’s leading advocacy organization for children. New position in our Development area to design, manage, execute, and evaluate a comprehensive donor communications and stewardship program that supports the full donor lifecycle and achieves American Academy of Pediatrics (AAP) strategic goals, as well as, in partnership with the Chief Development Officer, create and implement a work plan and annual budget for donor communications and donor experience initiatives.

Some tasks include:

• Develop and implement marketing and communication strategies to increase prospect and donor engagement opportunities and enhance the visibility of the AAP as a philanthropic brand.
• Conceptualize and produce a continually evolving set of donor-focused communications, including impact reports, case statements, donor newsletters, campaign materials, and digital content to support fundraising strategy, donor commitments, and revenue goals.
• Design and maintain a robust donor communications calendar, integrating digital storytelling, social media campaigns, and email marketing to enhance donor engagement.
• Analyze donor stewardship activities using data-driven insights to inform strategic decisions. Develop performance metrics to measure success and recommend changes as needed.
• Work collaboratively with colleagues across the AAP to collect and share stories that highlight the transformative outcomes of donor contributions and amplify the organization’s philanthropic brand position.
• Supervise and mentor assigned staff.

Qualifications needed:

• Bachelor’s degree in communications, marketing, or related discipline or an equivalent combination of relevant education and work experience required.
• At least four years’ related experience required, including copywriting and content creation for digital platforms, writing for philanthropic audiences, and supervising staff or serving as a project lead.
• Experience with content creation for social channels and working in a nonprofit fundraising environment preferred.
• Exceptional writing and editing skills with a focus on compelling narratives that communicate organizational impact that build strong emotional connections with donors.
• Strong technical acumen essential with proficiency in MS Office and the ability to learn and apply new technologies; experience with document collaboration platforms (eg, SharePoint), SmartSheet, Salesforce, and virtual meeting platforms (eg, WebEx, Teams) preferred.
• Must be able to maintain confidentiality of donor information, work both independently and as part of a team, manage multiple priorities simultaneously within strict deadlines, take initiative, think creatively, pay close attention to detail, collaborate effectively with various internal and external constituents, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to equity, diversity, and inclusion.
• Some travel and evening/weekend work required, as well as the need for flexibility in arranging work schedule to accommodate availability of members and external partners.

To learn more about the organization, see the full job description, and apply for the position, please visit https://www.aap.org/employment.

Why work for the AAP?

• Flexible hours and a focus on work/life balance.
• State-of-the-art building equipped with standing desks, treadmill desks, cycle desks, on-site fitness center, and on-site exercise classes.
• An on-site cafeteria with food costs that are subsidized by AAP.
• Strong focus on mental health and wellness.
• Tuition reimbursement.
• Competitive PTO and sick leave.
• Excellent parental benefits, including adoption assistance.
• A full list of benefits can be found here.

Hybrid work environment of 40% of work time in the Itasca, IL office per month.

The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.

A reasonable estimate of the current base pay range for this position is $107,395.12 - $113,361.56. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical. We also offer a comprehensive benefits package which includes healthcare and retirement savings plans. Click to see all benefits offered: https://downloads.aap.org/DOHRAS/BenefitsAtAAP.pdf.