Bilingual Survivor Care Transitional Services Specialist

LOVE146 VISION: The end of child trafficking and exploitation. Nothing less.

LOVE146 MISSION: Love146 journeys alongside children impacted by trafficking today and prevents the trafficking of children tomorrow.

REPORTS TO: Transitional Services Manager

STATUS: Full-time

SALARY: $57,000 - $59,000 Annually

BENEFITS: Organizational culture committed to equity, self-care, work-life balance, flexibility, being both values- and trauma-informed. Working alongside other mission-driven people. Comprehensive medical coverage (employee contribution is a flat $20 per paycheck); twenty-five (25) paid vacation days annually (after 4 year work anniversary); ten (10) paid sick days annually; paid holidays per Love146 schedule; Employee Assistance Program (EAP); month-long paid sabbatical after two (2) years continuous employment; employee-funded benefits: voluntary vision, voluntary dental, voluntary long-term disability, voluntary short-term disability, and a 403(b) retirement plan with an employer match up to 1% of gross salary. Employment with Love146 qualifies you for the Public Service Loan Forgiveness (PSLF) Program; use of company vehicles.

LOCATION: Connecticut

OVERVIEW: The Love146 Bilingual Survivor Care Transitional Services Specialist is a full-time position. The Bilingual Survivor Care Transitional Services Specialist supports participants ages 16 and above in the Connecticut Survivor Care Program to achieve their goals as they prepare to transition into adulthood. Transitional Services programming focuses on helping youth with secondary and post-secondary achievement, employment attainment, housing, and other related case management services

LOVE146’s COMMITMENT TO EQUITY: Our vision is the end of child trafficking, which compels us to continually operate from a posture of learning and growing. Love146 seeks to enhance the innovation and creativity, greater productivity, and employee satisfaction that derive from a well-managed, equitable, and accessible workplace. To read our full statement, please visit https://love146.org/about/#equity.

JOB RESPONSIBILITIES

Direct Services

• Implement Love146’s Survivor Care program’s Transitional Services programming services with a standard of excellence.
• Help participants to identify individual Care Plan goals in English and Spanish as well as measurable objectives for obtaining those goals.
• Provide direct services to program participants in English and Spanish to help them achieve their Care Plan goals. Services may include, but are not limited to the following: (1) resume building, (2) soft skills and mock interviews, (3) job searches and placement assistance, (4) research on post-secondary educational opportunities, (5) post-secondary financial aid, and scholarship application assistance, (6) post-placement/enrollment check-in/assistance, (7) emergency, transitional, and short-term housing assistance, and (8) case management to address related issues such as gaps in basic needs, transportation, and childcare.
• Liaise between program participants, educational institutions, employers, housing resources, childcare resources, and other government and community-based agencies to support program participants in achieving their Care Plan goals.
• Track participant’s progress in obtaining their Care Plan goals and modify services and goals as needed.

Service Coordination and Implementation:

• Identify, build, and maintain relationships with existing post-secondary education institutions, vocational service providers, employers, housing programs, landlords, and other related providers to increase access to comprehensive services and support for participant success
• Serve as a resource and provide education to educational institutions, employers, landlords, and other providers so that they support this population.
• Participate in training and outreach to community partners to increase awareness of Survivor Care services and Human Trafficking as needed.
• Document and track appropriate data, enter and update participant data, and support program monitoring and evaluation.
• Consult and collaborate with internal Love146 departments and programs.
• Collaborate and participate in Love146 meetings.
• Help promote a culture that fosters a passion for the mission, cooperation, open and frequent communication, teamwork, and a common vision.
• Performs other activities as assigned by the Director of US Survivor Care.

QUALIFICATIONS & EXPERIENCE

• Bachelor in a related field, such as human resources, social work, business, or education preferred; or Associate in a related field + 2-3 years of related work experience.
• Prior transitional services (e.g., workforce development, job placement, post-secondary education, and/or housing placement) experience.
• Experience working directly with adolescents and young adults, preferably with high-risk populations.
• Spanish proficiency required; previous experience comprehending and communicating in Spanish in a professional setting highly preferred.
• Experience providing community-based services preferred.
• Valid driver’s license, a clean driving record.

COMPETENCIES & SKILLS

• Ability to work independently
• Self-motivated
• Decision Making
• Decisiveness
• Interpersonal skills
• Communication skills
• Time Management
• Self-care and Balance
• Collaboration
• Adaptability/Flexibility

WORKING CONDITIONS

Client’s homes/placements, community settings, Love146’s headquarters office, and automobile travel. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals with disabilities may request reasonable accommodations to allow them to perform essential functions.

• Exchange information and communicate verbally and by written word.
• Must be able to read, write, and comprehend English and Spanish
• Deal with a wide variety of people on various issues.
• Specific vision abilities include close and distance vision, depth perception, and the ability to adjust focus.
• Ambulate on rough surfaces and climb stairs.
• Must spend long hours sitting, using office equipment, and performing computer operations, which requires intense mental and visual concentration and eye-hand coordination.
• Endure long periods of driving.
• Stand, walk, and/or sit for extended periods.
• Lift or move up to 25 lbs.

Love146 is an affirmative action-equal opportunity employer.