Nonprofit
Details
Description
Eco-Cycle, one of the oldest and largest non-profit recycling organizations in the nation and a leader in resource conservation and Zero Waste, seeks a staffer to support the Business Manager of CHaRM and ZW Hauling as well as supporting our Zero Waste Hauling and CHaRM clients. Our team provides hauling services for recycling, composting and Hard-to-Recycle items to businesses and institutions as well as Hard to Recycle material evaluations and market development. In addition we provide professional services including trainings, consulting, waste audits and other services to assist our clients in achieving their respective Zero Waste goals.
JOB RESPONSIBILITIES
This is primarily an external focused position working with the customers of our ZW Hauling and CHaRM operations.
EXTERNAL
- Deliver excellent customer service to existing and new clients in an effort to cultivate our relationships as
partners in pursuit of Zero Waste.
- Act as primary contact by email and phone for customers
- Assist clients with service requests and adjustments.
- Prepare monthly, quarterly and annual “Diversion Reports” for distribution to customers
- Coordinate with Logistics Coordinator to deliver on call and other special services
- Provide support for Hard-to-Recycle one-time collection events at businesses (for materials such as electronics,
plastic film, etc.)
- Coordinate ZW Event Equipment rental program
- Assist with material evaluations, collection strategies and market development for unique Hard to Recycle
materials.
- Generate sales opportunities through incoming phone inquiries.
INTERNAL
- Act as bridge between clients and Eco-Cycle drivers to ensure we maintain both high level of service and
compliance with materials guidelines.
- Utilize a cloud-based business management software system, Navusoft and POS, Square.
- Collaborate with and provide support for the Department Director, the Business Manager, Corporate Relations
Coordinator and our finance team.
- Commit to attending trainings and meetings that keep staff up-to-date on recycling guidelines.
Eco-Cycle, one of the oldest and largest non-profit recycling organizations in the nation and a leader in resource conservation and Zero Waste, seeks a staffer to support the Business Manager of CHaRM and ZW Hauling as well as supporting our Zero Waste Hauling and CHaRM clients. Our team provides hauling services for recycling, composting and Hard-to-Recycle items to businesses and institutions as well as Hard to Recycle material evaluations and market development. In addition we provide professional services including trainings, consulting, waste audits and other services to assist our clients in achieving their respective Zero Waste goals.
JOB RESPONSIBILITIES
This is primarily an external focused position working with the customers of our ZW Hauling and CHaRM operations.
EXTERNAL
- Deliver excellent customer service to existing and new clients in an effort to cultivate our relationships as
partners in pursuit of Zero Waste.
- Act as…
Benefits
- Fringe benefits include:
o Paid time off including vacation and sick leave
o 7 paid holidays
o Employer match for health/dental insurance and 403b retirement savings
o Employer paid life and disability insurance
- Fringe benefits include:
o Paid time off including vacation and sick leave
o 7 paid holidays
o Employer match for health/dental insurance and 403b retirement savings
o Employer paid life and disability insurance
Level of Language Proficiency
Proficient English skills, both verbal and written. Spanish language skills a plus
Proficient English skills, both verbal and written. Spanish language skills a plus
Location
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