Home Repair Advocate

Home Repair Advocate

Do you have significant experience in the residential construction / home inspection industry? Do friends and family consider you to be knowledgeable about home repairs and updates? Do you like meeting with homeowners and advocating for them? Are you a team player who brings a positive, high energy mindset and strong passion for helping others to the table?

This position might be for you!

As the Home Repair Advocate, you will effectively work to help homeowners navigate the Restore, Repair, Renew (RRR): Philadelphia Neighborhood Home Preservation Program sponsored by Philadelphia Redevelopment Authority. (Learn more here: https://www.clarifi.org/what-we-do/housing-success/restore-repair-renew/). You will meet with homeowners at their residences, inspect their homes and make suggestions. You’ll work to ensure they understand their home repair & renovation needs, help them determine appropriate vendors and act as their advocate through the process.

The most important characteristic of our team is that we are connectors– we connect clients with the best financial service to meet their needs. Clarifi is a place where we work as a team with extreme integrity to provide top-notch quality experiences & services. I invite you to learn more here: https://clarifi.org/

At the heart of this role is a deep passion and commitment to providing clarity, hope and empowerment to clients. We are here to create hope by helping people identify and secure the most important assets in their lives.

We Have:

• The opportunity to work directly with homeowners and create meaningful impact in their lives
• Reputable organization with a great passion to help people succeed financially and improve their quality of life
• A Full-Time, Long-term opportunity
• A schedule Monday – Friday: Typical business hours with occasional evenings and Saturday mornings
• Competitive Salary dependent upon experience and skills
• The opportunity to work remotely during the pandemic
• The office location is: 1635 Market Street, 5th Floor Philadelphia, PA 19103 along with the opportunity to travel within the city
• An close-knit team that operates efficiently and with energy

You Have:

• 3+ years of experience in residential construction / home inspection in the city of Philadelphia
• A desire to assist homeowners in receiving the benefits of the Restore, Repair, Renew (RRR): Philadelphia Neighborhood Home Preservation Program sponsored by Philadelphia Redevelopment Authority
• Expert knowledge in residential construction / renovations, managing vendor relationships and processes, conducting home assessments, ability to advocate for homeowners
• Familiarity with housing programs serving LMI (low-to moderate-income) residents of Philadelphia
• Ability to explain housing systems and repairs to homeowners in terms they understand
• Ability to drive, with own car, and routinely work evening or weekend hours as needed (maintains a valid Driver’s License)
• The ability to speak Spanish (not required)

The Day to Day:

Repair Needs Assessment and Facilitation

• Visit homes to visually assess and prioritize needed repairs and record findings in a consistent format
• Create a repair action plan for the homeowner based on the home assessment
• Educate and empower the homeowner on managing the repair action plan
• Be available to assist the homeowner with questions about the repair action plan and their project
• Conduct regular education sessions on how to manage and understand home repair and preservation
• Maintain a high level of empathy towards homeowners
• Provide contractors with information about the program as needed
• Collaborate to create/update home repair education curriculum for program participants
• Perform follow-up assessment to assist clients in project close-out as needed
• Analyze program processes and make recommendation that improve program outcomes

Education and Advocacy

• Conduct regular education sessions on how to manage and understand home repair and preservation
• Collaborate to create/update home repair education curriculum for program participants
• Analyze program processes and make recommendation that improve program outcomes

Administrative

• Update team members, partners and databases to reflect current status
• Communicate timely and effectively to ensure team and partners understand client status
• Compile weekly status reports for Program Director
• Record and submit accurate expenses

The Perks:

What will you get out of working at Clarifi? In addition to a competitive compensation and benefits package (medical, vision and dental plans), here are some of the additional perks our employees enjoy:

• We all need some “me time” every once in a while. All full-time employees receive 19 paid days off during their first year of employment, in addition to 10 company-paid holidays per year. Use it for a fabulous vacation, to play nurse (or patient) at home, or sit on your couch watching DIY marathons on HGTV all day. We don’t care – it’s your time. Enjoy.
•  Saving for Retirement? GreenPath employees can start contributing to a 403b right away! We also have a 401(a) Profit Sharing Plan. After one year of employment we make a monthly contribution to eligible employee’s Profit Sharing Account equivalent to 5% of their monthly gross compensation. 
• Need to reduce your student loan debt? GreenPath is a qualified employer under the federal Public Service Loan Forgiveness (PSLF) program, which means that you may be able to have a portion of your federal student loans forgiven after meeting certain eligibility requirements of the PSLF program.
• Planning on growing your family? GreenPath offers paid Maternity and Paternity benefits.
• Continuous learners can get their classroom fix in a couple of different ways. GP team members are eligible for up to $2,500 in tuition reimbursement per year. In addition, GP team members can attend courses through Invest in Yourself, an in-house educational program offering training classes on a variety of topics ranging from Cash Flow Planning to Microsoft Excel to Stress Management.

Clarifi reserves the right to change this description at any time. Clarifi practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.