Regional Operations Associate

Regional Operations Associate

Share My Meals Mission: Created in 2020, Share My Meals is a Princeton, NJ-based non-profit organization that fights both food insecurity and the environmental impact of food waste by recovering and delivering healthy meals to local communities.

Share My Meals envisions a world where everyone has access to healthy meals and no food goes to waste.

Share My Meals is expanding its operations in New Jersey. We are seeking a dynamic and detail-oriented Operations Associate to join our Operations team to manage the daily operations of the Meal Recovery Program in Northern New Jersey.

Job Summary:

The Regional Operations Associate will play a crucial role in the day-to-day operations of Share My Meals in Mercer County, focusing on logistics, coordination of food recovery and distribution activities as well as equipment inventory management. This will include being the liaison with drivers, volunteers, food donors and recipients.

The ideal candidate should be highly organized, possess strong communication skills, and have a passion for making a positive impact in the community.

Responsibilities and Duties:

Manage Meal Recovery Logistics and Daily Operations

• Plan and ensure the daily operations of the meal recovery program including the home delivery model
• Prepare daily work such as schedules
• Schedule and dispatch drivers/volunteers with necessary equipment to appropriate locations according to predetermined schedules, partners' requests, or immediate needs
• Reach out to volunteers for scheduled slots
• Organize the timely and accurate delivery of food to designated locations
• Ensure that the food safety protocol is respected in all aspects of operations
• Foster strong relationships with food donors, partner organizations, recipients and volunteers
• Manage the delivery equipment including the container tracking system
• Organize and manage the food and storage hub in Princeton
• Conduct occasional site visits in Mercer County
• Train volunteers on the SMM technology

Communication and Reporting

• Communicate effectively with internal teams to coordinate and streamline operations
• Communicate with the Operations/Program/Outreach team to resolve problems, requests for services or equipment
• Compile and update reports on key operational metrics
• Update database and platform with relevant information
• Provide regular feedback to leadership on the status of operations and any challenges or opportunities.

Support special projects and initiatives as needed

Qualifications and Skills:

• Excellent interpersonal skills to build strong relationships with food donors, volunteers, food recipients and other potential partners
• Effective communication, including speaking, writing and active listening
• Able to give and receive feedback from a variety of channels
• Collaboration and teamwork skills, including working as part of a cross-functional team
• Ability to take initiative and work independently on projects
• Ability to work collaboratively in a fast-paced environment
• Good time management, prioritization, and multitasking abilities
• Planning capabilities and attention to detail
• Able to demonstrate empathy and flexibility
• Ability to learn and use new technology and excellent EXCEL skills
• Proficient with Google Suite
• Experience with Salesforce is a plus
• Proficient with conversational Spanish (preferred)

Reporting to: Operations Director

Job Type: Full time

Pay: $60,000

Education: Bachelor’s (preferred)

License/Certification: Driver’s License and vehicle access (required)

Work Location: Onsite in Princeton, NJ with the option later for hybrid. Must be able to travel within the Mercer County area. Organization Website: sharemymeals.org

To Apply: If you possess these qualifications and are eager to join a mission-driven organization dedicated to fighting food insecurity, we encourage you to apply. Interested candidates should submit the following materials confidentially as a separate PDF attachment in one email to smm-search@sharemymeals.org:

• Cover letter expressing interest in Share My Meals and indicating your relevant experience and how it relates to the position
• Current resume
• References will be requested for qualified candidates

Applications will be received until December 6.