Internship Program Lead – Underclassmen - Baltimore

POSITION SUMMARY

Are you an experienced youth development professional with a passion for increasing economic opportunity for young people? Urban Alliance, a national youth workforce development nonprofit, is seeking a Internship Program Lead (IPL) for our Underclassmen Program in the Baltimore region. The IPL is responsible for ensuring the organization provides high-quality internships and workforce readiness training for high school students. To drive this mission, the IPL supports the personal and professional growth of 11th-grade students, serves as the primary point of contact for school counselors, mentors, and corporate sponsors, and oversees workforce development training. Knowledge or experience in the healthcare field is a plus, as we aim to prepare students for career opportunities in the healthcare industry. This position reports to the Program Manager.

ABOUT URBAN ALLIANCE

Urban Alliance (UA) believes that all young people deserve equal access to the work experience, professional networks, and skills training needed to achieve economic mobility. For more than 25 years, UA has provided thousands of young adults from historically excluded communities with the skills, social capital, and career exposure needed to overcome systemic barriers to equal employment and economic mobility. UA is a bridge between young adults, employers, and schools that provides high school students with comprehensive soft skills and digital literacy training, paid internships with local employers, individualized mentoring and case management, and ongoing post-high school planning support.

Job Responsibilities

Student Support

• Conduct the recruitment of program participants by visiting and conducting information presentations at high schools and charter schools.
• Facilitate professional development workshops for underclassman throughout the program year, to ensure participants build skills identified for career and academic success.
• Track student hours for credentialing programs and ensure consistent attendance.
• Monitor the professional, academic, and personal performance of a full cohort of underclassman and track attendance of participants.
• Introduce and guide interns on senior year UA program options and convert 25-40% to HSIP program.

Programming

• Build and maintain relationships with students, mentors, parents, and school staff.
• Work independently and proactively to manage time, follow-through on action items, meet deadlines, and be accountable for expectations.
• Assist the regional HSIP program with pre-work during the fall.
• Manage the underclassman summer internship cohort during summer programming.
• Collaborate with mentors to conduct formal evaluations of intern job performance and skill development during summer internships.

Facilitation

• Facilitate weekly professional development workshops for underclassman program.
• Review and prepare workshop curriculum.
• Monitor student engagement and completion of Exit Ticket submission after each workshop.
• Support regions in facilitating HSIP Pre-Work curriculum during the fall to seniors.

Data Management

• Work with Program Director and Director of Evaluation to share data and respond promptly to data requests.
• Work collaboratively with the team to identify trends and issues across the region (and organization) and utilize information to adjust program or practice.
• Ensure all data is correctly and promptly entered in Salesforce while adding any updates, edits, and auditing for compliance.
• Use feedback from students and colleagues to inform practice and identify professional development needs and goals.
• Other duties as assigned.

Qualifications

Youth Development and/or Youth Case Management Experience: The ideal candidate will have a bachelor's degree in education, Social Work, Counseling, or a related field or demonstrated ability/experience in youth development and career counseling in lieu of a degree. All candidates will have at least two years of experience working with youth or young adults in career or college counseling or other areas of youth development. The ideal candidate will possess facilitation or teaching skills including planning and monitoring participant engagement and learning.

Relationship Management: The ideal candidate can manage business relationships with corporate mentors, internship employers, and school staff. The candidate will have experience in escalating, mediating and/or problem-solving critical issues with external stakeholders (employers, mentors, and/or school staff.)

Professional Written and Verbal Communication Skills: The candidate must effectively and proactively communicate daily priorities to internal (direct supervisors, program team, C-Suite leaders, etc.) and external stakeholders (interns, mentors and corporate partners). In addition, candidates must have experience in conducting training by using materials and conversational language.

Project Management/Business Acumen: Strong project management skills include the ability to independently and proactively manage time, follow-through on action items, meet deadlines, and be accountable for expectations. The ideal candidate can manage multiple workstreams and projects. The candidate will also have experience in making data-informed decisions to drive strategic needs. Candidates should be able to prioritize their workload and organize documentation in a matter that’s easily shared among several partners in the organization.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Urban Alliance is a racial and social justice organization committed to creating a diverse, equitable, and inclusive workplace. Urban Alliance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Applicants from all underrepresented groups, including people of color, members of the LGBTQ+ community, and DACA recipients are encouraged to apply.