Regional Membership Program Manager

Your Role:

The Regional Membership Program Manager is responsible for designing, executing, and continuously improving a robust engagement and stewardship strategy, as well as special campaigns and partnerships, for Minnesota Public Radio (MPR)’s Membership program, ultimately contributing to MPR’s efforts to acquire, retain, and steward more than 120,000 MPR Members across the region who generate more than $21M in loyalty revenues annually. This role supports efforts across MPR and its three services: MPR News, The Current, and YourClassical MPR.

This position reports to the Senior Manager, Regional Fundraising, and is part of the Membership team. This position regularly collaborates with other teams throughout the organization as well as with external partners and vendors. This includes partnering closely with on-air hosts, newscasters, producers, and technical directors throughout the organization to help execute successful Member Drives and manage multi-channel fundraising messaging.

Expected Compensation Range: $75,000-$84,000 annulaized. Exact salary determined by experience and education related to the role, organizational compensation structure and internal equity.

Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Application Deadline: Open until filled

Position Responsibility:

• Together with the Senior Manager, Regional Fundraising and the Membership team, plan and execute a robust engagement, stewardship, special campaign and partnerships strategy to meet or exceed defined revenue goals, Member retention and engagement targets
• Play a key role in the planning, project management, execution, and continuous improvement of on-air drives and other Membership program activities. Work closely with content teams at MPR News, The Current, and YourClassical MPR to support and execute on-air fundraising efforts; actively partner with content teams to prospect for fundraising opportunities within the content calendar.
• Collaborate with the Membership team to help create cohesive multi-channel campaigns. Write, edit and proof copy, including for on-air promos, scripts, digital/web communications, print communications, and more, and liaise with creative and marketing partners as needed to design campaign collateral.
• Leverage internal resources to make data-driven campaign plans for future program growth.
• Lead execution of special fundraising campaigns such as MPR’s vehicle donation program. Manage vendors in execution of campaigns and other contracted scopes. Monitor, evaluate and respond to results.
• With the Senior Manager, Regional Fundraising, execute a values-aligned vendor and partnership strategy, including pay-it-forward partnerships during member drives.
• Keep current with best practices and innovations in fundraising, CRM and digital communications as they apply to AMPG’s work.
• Maintain a high degree of organization and accuracy across multiple projects with overlapping deadlines.
• Establish, utilize, and continuously improve processes and documentation; follow processes and procedures established within the Philanthropic Development Center.
• Other duties as assigned.

Required Education and Experience:

• Bachelor’s degree or equivalent work experience.
• 3 years’ experience in fundraising, marketing, and/or program management.
• Demonstrated track record of success in fundraising or audience development programs.
• Experience managing events.

Required Skills, Knowledge and Abilities:

• Demonstrated ability to, and prior success in executing fundraising or audience development campaigns including evaluation, timelines, budgets and benchmarks.
• Demonstrated ability to manage large-scale deadline dependent projects.
• Outstanding written and verbal communications skills; ability to produce extensive written documents including print and digital communications, scripts, emails, goal tracking, analytics and budgets.
• Well-developed collaboration skills to work with cross-functional teams. Ability to work collaboratively and effectively with colleagues in multiple departments/divisions.
• Demonstrated track record in meeting goals and developing strategies to maximize resources.
• Able to function productively in a fast-paced high-pressure environment, work independently and accept direction.
• Must have the desire and ability to successfully work as a part of a team, contributing to the overall quality of the Membership department.
• Must be open to working evenings and weekends as needed (specifically during fund drive campaigns).
• Demonstrated problem-solving skills and high level of accuracy and attention to details.
• Demonstrated ability to be flexible and adaptable to change.
• Ability to communicate frequently with partners and vendors external to an organization.
• Ability to manipulate and analyze large data sets and numerical information.
• Computer skills and the ability to learn software applications as needed.
• Interest in supporting the mission and values of MPR/APM.

Preferred Skills and Experience:

• Knowledge of public media and its role in society; a passion for storytelling, journalism, and/or music.
• Knowledge of or experience in radio/audio production.
• Experience managing external vendors or partner relationships.

Reporting To This Position: None

Physical Demands and Working Conditions:

• Must be able to perform the essential duties of the position with or without reasonable accommodation.
• Ability to manage some work outside of standard office hours as needed.
• Physical Demands: Required to walk, sit, and stand; reach with hands and arms; balance, stoop, kneel, or crouch; Frequent use of hands for data entry/keystrokes and simple grasping; Required to move about in the community.
• Working Conditions: Moderate noise level, occasional exposure to prevalent weather conditions.

APMG offers a comprehensive benefits package including Medical plans with HSA and FSA options, Dental, Vision, Life and AD&D, Short-Term and Long-Term Disability, Paid Parental Leave and Paid Caregiver Leave after 1 year, Vacation (3 wks/per year, pro-rated, based on hours worked), Sick time (12 days, pro-rated, based on hours worked), Holiday Pay (10 holidays + 2 floating holidays each year), Volunteer Time (8 hours per year), Long-Term Care and Critical Illness insurance options, Employee Assistance Program, 403(b) Retirement Plan, and more.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply.