Campus Support Coordinator

Campus Support Coordinator

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position is situated within the Health, Safety, and Well-being Initiatives team, which is responsible for supporting the development of student affairs professionals working towards cultivating well-being in our institutional communities. NASPA’s work in the health, safety and well-being serves the advancement of knowledge and evolution of practice for higher education professionals focused on all aspects of student health.

About the Position

The Campus Support Coordinator provides assistance and support to two statewide grant funded coalitions: Coalition of Colorado Collegiate Alcohol and Drug Educators (CADE) and Healthy Colleges Montana (HCM). Working collaboratively with NASPA staff, campus professional staff, and students, the Campus Support Coordinator ensures that campuses receive timely customer service and administrative support. The person in this position reports to the Assistant Director of Statewide Coalition Evaluation and Data Projects.

Essential Responsibilities

Statewide Coalition Projects

• Verify accurate reimbursement and contract submissions from coalition campuses
• Coordinate accounts payable and accounts receivable for the projects
• Assist in monthly budget reconciliation and invoice submission
• Assist in the coordination and implementation of various volunteer initiatives, both in person and virtually, including arranging travel, coordinating venue meeting spaces, and processing reimbursements
• Attend and support coalition related meetings
• Coordinate and facilitate monthly, quarterly and year-end state mandated reports on projects status
• Communicate with campus advisors, student leaders, and project partners via email, phone calls, and webinars
• Follow-up with campus contacts to complete mandatory reporting requirements
• Track work flow via the project management software, Asana
• Update resources on the coalition webpage and online resource hub (LMS) using software, such as Farcry and Elevate

Other Responsibilities

The Campus Support Coordinator will serve larger organizational and departmental initiatives, working to help develop and support as follows:

• Provide general customer service to NASPA members via telephone calls, e-mails, and other forms of communication
• Respond to all inquiries in a timely manner, providing excellent customer service
• Create, disseminate, and manage payments of invoices for purchase of materials
• Assist with various aspects of the NASPA Strategies Conferences
• Assist with and attend national conferences as assigned
• Assists with all-team projects and participates actively in staff meetings and project
• Other activities, duties, and responsibilities as assigned to support the association

Reports To

Assistant Director of Statewide Coalition Evaluation and Data Projects

Qualifications

• Bachelor’s Degree required. Educational background and experience in student development, higher education administration, leadership development, or health promotion preferred
• 1-3 years experience supporting organization operations
• Excellent organizational skills and attention to detail, with the ability to establish priorities, manage multiple projects, and follow timelines
• Passion for developing and maintaining systems and processes that increase overall organizational efficiency
• Demonstrated experience with using technology to increase organization and productivity, including a strong ability to learn how to use new platforms
• Excellent written and verbal communications skills
• Exceptional interpersonal skills with the ability to build relationships inside and outside the organization with campuses, members, vendors, building management, and colleagues
• Ability to take initiative, use sound judgment, and resolve problems diplomatically and discreetly
• Ability to work effectively, independently, and cooperatively with all levels of staff and constituents
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Demonstrated commitment to cultivating an inclusive work environment that values the perspectives and lived experiences of a diverse workforce and membership
• Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process

Employment Status:

Full-time Non-Exempt: Non-exempt employees are those employees who are covered by the federal Fair Labor Standards Act, and are eligible to be paid overtime work in accordance with the provisions of applicable wage and hour laws.

Salary Range

The salary for this position is $62,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

Office Location/Working Conditions/Physical Requirements

Office Location

This position may be based anywhere in the contiguous 48 states, but work is primarily performed in the state of Colorado and preference will be made for candidates in, or adjacent to, Colorado.

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Travel

Occasional overnight travel to represent NASPA at events, on college and university campuses, and/or in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car.

Physical Requirements

• This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.
• Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs.

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, all employees are strongly encouraged to follow the CDC guidance on vaccination, including becoming fully-vaccinated and staying up-to-date as eligible. All employees may flex their schedules for time taken to receive and recover from COVID-19 vaccinations.

In certain circumstances, NASPA may require testing for all staff regardless of vaccination status.

Masks must be worn per local, state, tribal, and federal guidance, including the CDC, with the most stringent level of guidance followed. Regardless of guidance, all employees must have masks available should masking be requested by other employees, members, or external constituents. In certain settings, NASPA may require or strongly recommend that employees wear masks.

Commitment to Non-Discrimination Statement

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities.

To Apply

Interested candidates should submit the following for consideration:

• Letter of Interest/Cover Letter
• Resume
• Three References

A complete set of materials should be submitted through this Asana Form. Materials received by December 18, 2024 will receive priority consideration, but review will continue until the position is filled.