Storytelling & Communications Operations Manager

About Hip Hop Caucus

Initiated as a movement in 2004, the Hip Hop Caucus (HHC) is a nonprofit, nonpartisan organization that leverages Hip Hop culture to encourage young people to participate in the democratic process.

Our mission is to use the power of our cultural expression to empower communities who are first and worst impacted by injustice. Our members, as well as our dedicated national team, span the country and globe. We are multiracial and we center our work in BIPOC communities. We span Gen Z, Millennials, and Gen X, and we come from diverse backgrounds and experiences. Our vision is for racial justice, healthy communities, and a healthy planet.

Our award-winning Respect My Vote! campaign has educated and mobilized hundreds of thousands of young BIPOC voters across eleven election cycles. We also have innovated a free resource for people with a felony record and their loved ones to check their eligibility to vote based on their state.

Our Think 100% platform, focuses on climate and environmental justice activism and storytelling. This award-winning platform has produced and released original content including, “The Coolest Show” podcast, a weekly radio show, four documentary films, a stand up comedy special, the first-ever climate album, live virtual events with hundreds of thousands in attendance, and numerous digital content pieces and series. This storytelling and narrative work supports our campaigns and advocacy work on climate that has successfully stopped fossil fuel infrastructure projects in BIPOC communities and achieved historic climate investments through federal and state advocacy.

Our Good Trouble Dept. platform has successfully advanced public awareness and federal

action on tracking deaths that occur in custody in this country, towards the goal of ending extrajudicial and unnecessary deaths in custody and ultimately ending mass incarceration in this country.

Our Justice Paid in Full economic justice platform is leading the finance and banking sector in redirecting the ow of capital from industries that harm our communities, including fossil fuel and mass incarceration industries, into climate and racial equity investments in communities by increasing access to capital for these projects through Black-owned Banks.

Our breadth of accomplishments re ects our principled approach to organizing, advocacy, and campaigning. HHC pioneers culture and narrative strategy to expand our impact, shows up in solidarity with communities being harmed by systemic injustices, and builds nonpartisan power by engaging voters year-round.

As a multi-issue organization working across democracy, climate and environmental justice, civil and human rights, and economic justice, we are rooted firmly in the belief that intersectionality connects us and together we are the beat of a movement.

For more information on Hip Hop Caucus, please visit hiphopcaucus.org.

The Opportunity

The Storytelling & Communications Operations Manager plays a critical role in ensuring brand consistency, strategic messaging, and operational efficiency across Hip Hop Caucus’ public relations, storytelling, influencer engagement, and event initiatives. This position works across departments to streamline workflows, optimize internal communication, and develop systems to evaluate storytelling impact across multiple media platforms.

This role is part of the Strategic Communications & Engagement Department, reporting to the Senior Director of Storytelling & Communications and working closely with digital, organizing, and production teams to enhance coordination and execution of advocacy campaigns.

Core Responsibilities

Workflow Optimization

• Develop and implement workflow systems that improve coordination between PR, influencer engagement, storytelling, and events teams.
• Ensure messaging consistency and alignment across all storytelling efforts, including content, media outreach, and advocacy campaigns.
• Oversee internal communication processes to ensure efficiency and clear execution of storytelling and strategic communications objectives.
• Monitor and assess project timelines, workflows, and deliverables, ensuring cross-functional teams operate effectively.

Content & Storytelling Impact Management

• Create systems to track and evaluate storytelling and narrative change impact, leveraging media analytics, audience engagement data, and campaign performance metrics.
• Work with digital, production and PR teams to ensure seamless integration of press strategies, influencer collaborations, and content production.
• Support the creation of brand-aligned narratives that effectively communicate Hip Hop Caucus’ mission and advocacy priorities.
• Assist in the development and execution of comprehensive storytelling campaigns that reach diverse audiences across multiple platforms.
• Support in occasional content capture for social media.

Strategic Communications & Brand Consistency

• Ensure all brand messaging remains consistent across external channels including media relations, influencer engagement, digital content, physical materials, and public-facing events—reinforcing Hip Hop Caucus’ voice, mission, and movement identity at every touchpoint.
• Serve as a cross-functional liaison between the Storytelling & Communications Division, Campaigns & Advocacy, Human Resources, Operations and Development teams to ensure that messaging, visuals, and tone are aligned with policy goals, advocacy campaigns, and grassroots organizing initiatives.
• Manage the design, production, and distribution of branded materials—including event signage, digital assets, toolkits, merchandise, apparel, and swag—ensuring that every item produced reflects the organization’s visual and narrative standards.
• Oversee the budget for brand and materials, including cost estimates, vendor relationships, production timelines, inventory management, and fulfillment—ensuring materials are delivered on time, on brand, and within scope.
• Standardize internal processes for brand asset approvals, messaging development, campaign execution, and material procurement—building a workflow that supports rapid, strategic, and high-quality outputs across departments.
• Collaborate with organizational teams to develop branded resources that support organizing, community engagement, and mobilization (e.g., flyers, toolkits, banners, voter materials), ensuring message fidelity and design integrity.
• Own the brand calendar and brand toolkit, including internal rollout of new messaging or style updates, and onboarding staff, vendors, and partners to ensure alignment in all branded communications.

Cross-Team Coordination

• Collaborate with organizing, policy, and digital teams to ensure storytelling strategies effectively advance Hip Hop Caucus’ advocacy priorities.
• Support the development team by integrating storytelling assets into fundraising and partnership initiatives.
• Manage relationships with vendors, consultants, and contractors to ensure seamless collaboration on content production and media initiatives.

Candidate Profile

• 5+ years of experience in communications, media strategy, project management, or storytelling operations.
• Proven ability to optimize workflows and coordinate cross-team communication in a fast-paced environment.
• Strong project management and organizational skills, with experience handling multiple deadlines and priorities.
• Deep understanding of branding, messaging strategy, and digital content production.
• Ability to develop systems for tracking storytelling impact and leveraging data to improve campaign effectiveness.
• Experience collaborating with public relations, content creation, and advocacy teams to enhance strategic communications efforts.
• Passion for Hip Hop culture, social justice, and issue-based advocacy.
• Strong written, verbal, and interpersonal communication skills.
• This position requires occasional travel, approximately 25% of the time (about once a month) including some evenings or weekends to support meetings, events or campaigns.
• This position occasional travel, approximately 12
• times per month or up to 50% of the time, including evenings and weekends as needed for events, meetings, and on-the-ground activations.

Preferred Qualifications

• Experience in nonprofit, political advocacy, or cultural storytelling.
• Background in digital marketing, media production, or PR strategy.
• Familiarity with social impact campaigns and grassroots organizing.

Compensation & Benefits

The salary range for this role is $85,000 - $94,000, and the final salary will be based on experience and qualifications. HHC also offers a comprehensive benefits package. This remote opportunity is location-flexible, with a strong preference for candidates based in Washington, DC or Los Angeles.

Hip Hop Caucus Education Fund is an equal opportunity/affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age sexual orientation, marital status, religion, or disability. Know Your Rights: Workplace Discrimination is Illegal. To apply for this position or to search for other potential openings, you may also go to our careers page at https://hiphopcaucus.org/careers/. Should you receive an offer of employment, it is Hip Hop Caucus Education Fund's policy to hire its employees on an at-will basis.

In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves meticulous attention to detail; skill in the use of a desktop computer and/or laptop; oral and written communication skills; skills in proofreading and editing; use of clear and articulate speech; interpersonal relations skills; reasoning and problem-solving skills; ability to work in a fast-paced environment; ability to sit and/or stand for long periods; stoop; bend; reach; carry materials (up to 15 lbs.); and ability to travel by various methods of transportation (e.g. airplane, car, train). Hip Hop Caucus Education Fund provides reasonable accommodations that permits a qualified applicant or employee with a disability to participate in the job application process, to perform the essential functions of a job, or to enjoy benefits and privileges of equal employment.