Office and Community Outreach Manager

Job Title: Office Manager

Department: Administration

Reports to: Operations Director

Job Summary

Empowered Parents in Community, EPiC, is a non-profit, 501c3, that aims to cultivate parent leadership and improve family engagement to better support their students’ educational needs. Our mission is to dismantle systemic racial inequities in education. We do this by intentionally engaging Black parents and empowering them through collective organizing to advocate for accountability at all levels to close the educational opportunity gap.

The Office and Community Outreach Manager (Office Manager) is responsible for overseeing day-to-day administrative functions, supporting the nonprofit’s mission and team. This role involves managing office operations, streamlining administrative processes, and supporting financial, HR, communication, and event functions. The Office Manager is responsible for supporting the organization to stay organized and complete tasks that allow them to focus on the execution of the programs.

Additionally, the Office Manager is responsible for supporting the program development with the maintenance of community events. informing the team of upcoming community events, ensuring coverage at those events, and supporting the operations and programming teams as requested for upcoming events.

Key Responsibilities

1. Office Administration
   • Manage office supplies, equipment, and technology resources, ensuring all necessary materials are available and functional.
     1. Perform a year-end audit of office supplies and file organization to ensure the systems are working efficiently.
   • Oversee office layout, cleanliness, and organization to create a welcoming and efficient workspace.
   • Coordinate scheduling and communication for internal meetings, events, and travel arrangements.
2. Financial Support
   • Assist with financial processes, including expense tracking.
3. Human Resources Assistance
   • Help maintain employee records, including onboarding and training documents.
   • Coordinate recruitment activities, including posting job openings, scheduling interviews, and managing candidate communications.
4. Event Coordination
   • Plan and support logistics for internal and external events, including meetings, fundraisers, and volunteer activities.
   • Manage invitations, RSVPs, materials preparation, and vendor coordination as needed.
5. Internal Communication
   • Serve as a primary point of contact for team members regarding organizational updates, policy changes, and administrative support.
   • Coordinate and disseminate internal communications, such as announcements, and meeting minutes.
   • Foster open and effective communication within the organization to enhance team engagement and morale.
6. Community Outreach
   • Plan and support logistics for external events and community outreach.
   • Table community outreach events as needed.
   • Manage events, ensure RSVP’s are made, share material, and post materials in the community.
   • Recruit and maintain volunteers and interns for community events.
7. Other duties as assigned

Qualifications

• Education: Bachelor’s degree in Business Administration, Nonprofit Management, Communications, or related field (or equivalent experience).
• Experience: 2+ years in office management, administrative support, or communications, ideally within a nonprofit or mission-driven organization.
• Skills:
  • Excellent organizational, multitasking, and project management abilities.
  • Strong communication, interpersonal, and relationship-building skills.
  • Proficiency with office software (e.g., Microsoft Office, Google Workspace), social media platforms, and basic knowledge of financial software.
  • Ability to work independently and manage multiple priorities with attention to detail.

Working Conditions

• Hours: Full-time position, typically Monday through Friday, with occasional evening or weekend events.
• Work Environment: Primarily in-office and some community work with flexibility for occasional remote work.