Treatment Center Operations Director

Job description

The National Institute for the Psychotherapies Training Institute (NIP), located in the Flatiron, is a not-for-profit psychoanalytic - psychotherapies training institute, and a provider of affordable psychotherapy services for the community.

The Treatment Center Operations Director will carry out responsibilities that support high quality, well-coordinated patient care in the institute’s treatment center according to guidelines and standards of the training institute’s scope of practice and educational mission. The Treatment Center Operations Director will work closely with the administrative team and stakeholders in order to: facilitate proper documentation; follow up on activities related to patient care; and ensure that staffing is optimized for efficient, compliant provision of high-quality patient care.

The position will report to the Executive Director.

Responsibilities include, but are not limited to:

• Supervises 4 Staff members (2 FT/2PT)
• Oversee semiannual internal documentation auditing, and produce reports and documents for internal and external use
• Collaborate with administrative team and community stakeholders in clinical program goal setting, ongoing problem solving, and policy and procedural enforcement
• Collaborate with administrative/ institute stakeholders in processing patient assignments, clinical conferencing, ongoing compliance and day to day management of the institute’s vibrant treatment center
• Fosters excellent patient service relationships and represents the institute professionally in all work related interactions with community members, and outside contacts, including patient outreach
• Acts as compliance officer regarding candidate documentation and maintains the Institute’s HIPAA standards
• Takes a lead in fostering an accountable environment within the Institute by co-authoring and revising as necessary, the operation’s written policies and procedures as needed and maintaining an up to date Treatment Center Manual
• Supervises the management and maintenance of treatment rooms
• Works with Assistant Clinical Director of the Treatment Center in training all new therapists
• Additional duties as assigned by the Executive Director or Clinical Directors of the Treatment Center

Qualifications:

• A Master’s in either Social Work (LCSW preferred) or a related mental health field with diagnostic authority
• 5+ years of demonstrated experience in mental health field.
• Highly developed verbal and written communication skills and the ability to work effectively with administrative, student/clinician population, and other members of the institute
• Experience with MS Office, computer literate with a willingness to learn new software programs
• Highly detail-oriented, organized, problem solver, with a proven ability to manage multiple tasks in a fast-paced work environment, including consistency and success in adhering to deadlines
• Leader with the ability to prioritize, plan, organize, and schedule in an efficient and productive manner with attention to detail

The ideal candidate will:

• Be committed to the mission and goals of NIP
• Have the ability to deal with shifts in priorities and initiatives as needed
• Possess exemplary planning and organizational skills with great attention to detail
• Have the ability to build strong internal as well as external relationships with all stakeholders
• Be a creative problem solver using resources available
• Will have supervisory experience

Evening and weekend hours are necessary in conjunction with events.

No phone calls or site visits, please.

NIP is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $70,000.00 per year

Schedule:

• Monday to Friday

Education:

• Master's Degree

Experience:

• Mental health care operations: 5 years (Preferred)