Energy Efficiency Navigator

Description:

Community Power’s Energy Efficiency Navigator position is part of a pilot program led by the Twin Cities Energy Efficiency Cohort. The Navigator will aid residents of Minneapolis and St. Paul in reducing their energy costs and making their homes more comfortable and healthy through energy efficiency upgrades. Community Power is seeking two individuals who are passionate about energy justice, supporting people, and making a positive difference in their communities.

The Energy Efficiency Navigator role works directly with homeowners, renters, and/or property owners throughout the home energy efficiency upgrade process. This role will provide customers with education around ways to reduce home energy consumption, assist in making decisions about energy efficiency upgrades, and guide customers throughout the upgrade process. The role will also be involved in the ongoing development and design of the pilot program by providing feedback and input to program staff and stakeholders. The role will consist of 70% working in the field with customers and 30% working with program staff and stakeholders. The targeted start date for this position is Wednesday January 15, 2025.

Background:

The Energy Efficiency Navigator Pilot was developed by the Twin Cities Energy Efficiency Cohort to be the missing link between the various programs and incentives in place to assist in making energy efficiency upgrades and the residents with high energy burdens that those programs and incentives are intended to help. The pilot is scheduled to run through December of 2026 and the Energy Efficiency Navigator role will be a fixed-term contract full-time employee at Community Power.

Primary Responsibilities:

• Build and maintain relationships with residents and property owners in targeted neighborhoods throughout the energy efficiency upgrade process
• Build and maintain relationships with other program staff
• Conduct in-home visits with homeowners, renters, and/or property owners according to established procedures
• Manage calendar to complete meetings with customers as scheduled
• Interact with customers to understand their home energy goals, needs, questions, and concerns
• Provide education and guidance to customers on ways to reduce home energy costs and consumption
• Identify and provide guidance on options available to customers to help pay for energy efficiency upgrades
• Accurately collect and enter prescribed data into provided software to track customer progress and details
• Provide reports and updates to program staff to assist in tracking progress and evaluation of pilot program
• Manage the home energy upgrade options for customers who decide to move forward with upgrades
• Understand the various local energy efficiency programs to complete applications and upgrades
• Attend and complete prescribed onboarding trainings
• Attend and complete prescribed ongoing trainings
• Assist in marketing and outreach activities
• Work with program staff and stakeholders in the ongoing development and design of the pilot program

Job Requirements:

• High School diploma/GED or equivalent
• Display a genuine interest in home energy efficiency and an enthusiasm for building your knowledge around the topic
• Demonstrate excellent customer service, communication, and interpersonal skills
• Possess strong organizational and time management skills
• Possess basic computer skills and display proficiency in data collection and entry
• Be willing and able to work with customers inside their homes
• Be willing and able to work and travel in all weather conditions

Preferred Qualifications & Experience:

• Bilingual skills are a plus, specifically Spanish, Hmong, ASL, Oromo, and/or Somali
• Connection to Minneapolis or St. Paul neighborhoods is a plus
• Building Science knowledge is a plus
• Familiarity with local energy efficiency programs and offerings

Physical/Other Requirements:

• Access to reliable transportation
• Ability to move in and out of people’s homes
• Ability to lift up to 40 lbs of supplies several times a week
• Ability to work at a computer 4-6 hours at a time

Compensation: $54,080 annual salary. Benefits include medical/dental insurance reimbursement based on mid-level MNSure Silver Plans, paid holidays and vacation, sick leave, access to a 401(k) including a 3% employer match after one year of employment, transportation stipend, cell phone stipend.

Tentative Timeline

First round candidates will be notified by Wednesday 11/27/24.

First round interviews will be conducted virtually between Monday 12/2/24 and Friday 12/6/24.

Second round candidates will be notified on Friday 12/6/25

Second round interviews will be conducted in-person between Monday 12/9/24 and Friday 12/13/24.

Second round candidates will be asked to provide 3 references.

Employment offers will be extended to two candidates by 12/18/24.

Target start date for employment is 1/15/25.