Rising Sun seeks a Senior Community Engagement Manager to lead and oversee the success of its Climate Careers community engagement, outreach initiatives and operations in the 9-county Bay Area. The Senior Community Engagement Manager, Bay Area works closely with the Climate Careers team and reports directly to the Bay Area Climate Careers Director. This position will supervise the Bay Area Outreach Manager and Operations Associate.
Climate Careers uses an employment social enterprise model to combine home energy and water-saving services with youth development. Our free Green House Call service consists of energy and water use assessments, installation of efficiency devices, and client education. Youth program participants deliver this service to thousands of homes every year, both virtually and in-person, while growing personally and professionally, advancing on to paid externships with organizations doing climate-related work to increase their career exposure and experience.
For more information about Rising Sun, please visit www.risingsunopp.org.
A successful Senior Community Engagement Manager will…
- Be a leader and mentor within the Bay Area team and Climate Careers program, ensuring that direct reports and teammates are supported and held accountable through performance reviews, professional development and conflict resolution
- Be an excellent problem solver, applying proven processes to solve problems in all aspects of the team/department
- Value teamwork, seeking opportunities to learn from others; exploring new ideas and opinions to innovate, and push the boundaries to make decisions, draft plans, and promote cooperation both within the department and the organization
- Communicates effectively, both verbally and in writing; able to develop trust and build consensus with a diverse range of individuals; makes space for others and uplifts diverse perspectives
- Have an expertise in both community based outreach and engagement as well as in operational and data management
- Demonstrate ability to understand their own culture, identity, biases, prejudices, power, privilege, and stereotypes when working with populations that Rising Sun works with (i.e. BIPOC, low-income, seniors)
- Demonstrate willingness to challenge and change institutional and systemic practices that present barriers to different groups
The Senior Community Engagement Manager, Bay Area is responsible for…
Community and Partner Engagement
- Serving as the main point of contact for BayREN and its county representatives, communicating between these entities and the Climate Careers team in conjunction with the Climate Careers Director, Bay Area
- Acting as the secondary lead for BayREN Workforce Education & Training (WE&T) program with county partners to ensure Climate Careers is in alignment with county goals and expectations
- Co-designing outreach and marketing plan with Bay Area county partners, ensuring accountability and budget adherence by hosting meetings throughout the year
- Creating and maintaining strong relationships with various external partners, stakeholders and local networks that will enable Climate Careers Bay Area to leverage and enhance our programmatic reach and impact
- Strengthening community participation to inform current and future program initiatives, to maintain relevance and to drive innovation in services offered
- Developing key processes and communications that upholds and lifts Rising Sun’s brand and messaging
Outreach
- Supervising the Climate Careers Outreach Manager
- Developing and maintaining an annual outreach plan to drive community interest and support for Green House Calls and Climate Careers that is in alignment with program goals and target communities served (BIPOC, low-income, residents speaking another language than English, seniors)
- Designing and implementing strategic marketing and customer acquisition strategies targeted towards underserved and hard to reach residents throughout the Bay Area
- Ensuring specific metrics for outreach and marketing are met including reaching Green House Calls completion (2,000-2,500 throughout all Bay Area counties) and youth recruitment goals within six site offices.
- Collaborating with all full time Climate Careers staff to ensure programmatic outreach goals are achieved
- Collaborating with the Rising Sun Development & Communications team for media and marketing, including collateral messaging, and providing compelling content for blogs, social media, newsletters, and website
- Ongoing strategic analysis of outreach and marketing strategy successes and failures to ensure real time pivoting and better-informed decision making
- Develop and publish end-of-the-year report that showcases program impact
Operations
- Supervising the Program Data & Operations Associate
- Overseeing program inventory and supplies forecasting, pricing, testing, and purchasing and working directly with vendors for year-round departmental needs and kit delivery to counties
- Overseeing inventory and supplies, ensuring proper storage of all materials and equipment as well as managing operations and outreach budgets
- Overseeing technical data management systems as it pertains to the program as a whole including outreach
- Working closely with Senior Program Manager to ensure program operations are designed and executed appropriate to the goals and objectives of Climate Careers
- Identifying and shaping necessary staff trainings that promote data and inventory management proficiency (bi-annual for full time staff and embedding appropriate training to seasonal staff curriculum)
- Supporting site set up and site closing for summer site offices and overall operational support during the summer
- Additional responsibilities as assigned
To be considered for this position, you must…
- Have experience managing important stakeholder relationships (e.g., community- based organizations, local governments, utilities, funders, and/or other partners).
- Have experience designing outreach programs and working with underserved and disadvantaged residential communities and customers
- Have technical, data management and analytical experience
- Have experience using Google Suite, Microsoft Office, Canva and Salesforce to manage and track data and program performance
- Have a car, valid driver’s license, and insurance
- Have the ability to work some flexible hours- occasional evenings and/ or weekends.
- Be able to travel and work in-person and on-site across the Bay Area when required, especially during the summer
- Have a passion, or belief in, the mission of a nonprofit focused on equity, climate, and good jobs
- In order to align with our commitment to public health for our employees, participants, and community, we require proof of completion of the primary series of an approved COVID-19 vaccination by your start date. For more information, please see Rising Sun’s Mandatory Vaccination Policy.
- Have the ability to climb a ladder, drive a large van or 15-ft U-Haul, and lift 50 lbs
It’s a big plus if you have…
- Experience with leading teams and programs centered around youth workforce development, energy efficiency and/or decarbonization
- Experience with direct supervision of staff (temporary or full-time)
- The ability to speak multiple or an additional language other than English
- Experience creating and designing effective communications and marketing materials that cater to target audiences
- Lived, proximate, and/or professional experience with the issues, people, and communities Rising Sun works with
About Rising Sun…
We’re deeply rooted at the intersection of equity, climate, and good, sustainable careers. In 1994, Rising Sun Center for Opportunity began as Rising Sun Energy Center in Santa Cruz, California. Much has changed as we’ve adapted and innovated to respond to the needs of our participants and communities, but today, we remain rooted in our origins, preparing people throughout the Bay Area and Central California who have been locked out of prosperity for good jobs and green pathways that offer economic equity and mobility while building a climate-resilient future for all.
Learn more about who we are
About our culture…
We are mission-driven and work hard because we care about what we do. We are deeply committed to equity, inclusion, and antiracism, and are actively advancing on that journey, though we know the work is never done. We like working with each other and we like to make work fun. We’re into continuous improvement, learning, transparency, and tough conversations. We practice appreciation and start each meeting with a team-builder, and it’s not uncommon for staff to bring snacks to share that tell a story about who they are and where they come from. When we’re at the office, there’s usually at least one dog hanging around. We put people first, especially our program participants. We like to promote from within and build each other up, but we also like to bring in new ideas and different perspectives. We’re looking forward to meeting you and hearing about how you can contribute to making Rising Sun a great place to have an impact.
You might also be wondering about pay and benefits...
This is a permanent, full-time, exempt, salaried, and benefited position with an annual salary of $89,100-$93,555 commensurate with experience. Rising Sun offers a competitive benefits package that includes:
- 100% coverage of Medical, Vision, Dental insurance for employees, 50% coverage for dependents.
- 403b contribution option and 3% match after first year.
- $100,000 Life Insurance Policy.
- 17 PTO days/year (increases each year until year 10).
- 18 Holidays/year (includes 2 floating holidays and a week of closure during winter).
- 4 Restorative days/year.
- Birthday off.
- Hybrid Remote work options - dependent on position.
- Monthly internet and phone reimbursement, totaling $100.
- 40% pay from Rising Sun for 12 weeks of parental leave to supplement California's state disability leave and paid family leave payments.
- 2 months of paid sabbatical after year 7
- Annual professional development budget.
- Financial advising through Stonebridge Financial Group.
- Access to mental health services and resources through SpringHealth
RISING SUN IS AN EQUAL OPPORTUNITY EMPLOYER
Rising Sun is committed to diversity and considers all applicants for all positions without regard to color, ethnic background, religion, sex, gender, sexual orientation, national origin, age, and disability status. Equal Opportunity Employer/Affirmative Action; women and individuals who are Black, indigenous, and/or people of color are encouraged to apply.