Development Coordinator

WHAT YOU WILL DO

The Development Coordinator provides administrative support for North10 Philadelphia's Development Department and direct assistance to the Director of Development. As an integral member of a fast-paced and highly motivated team, the Development Coordinator is a key liaison—executing projects that engage multiple team members and providing exceptional internal and external customer service to help ensure day-to-day and long-term success in meeting the department’s overarching strategic priorities of raising philanthropic revenue and advancing donor relations.

ESSENTIAL RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support for the Director of Development

• Provides the Director of Development and Chief External Affairs Officer with administrative support and project management assistance, including meeting scheduling, gift acknowledgements, general correspondence, and special projects as assigned.
• Updates the Director of Development donor relations and background information in Donor Perfect’s database and helps monitor and maintain Director of Development ’s prospect and donor pipeline.
• Arranges and manages foundational, corporate, government and individual donor meetings ranging from virtual to catered meetings—involving the Director of Development and Chief External Affairs Officer and other organizational leaders.
• Prospect research identifying potential new donors and researching their giving patterns.
• Assists in research and grant coordination.
• Assists with research and advance preparation for donor calls and visits.

Support for Leadership Meetings and Fundraising Events

• Helps manage correspondence and communications--including meeting scheduling, registration tracking, meeting packet production, and minute-takings for the North10 Philadelphia’s Board of Directors, Campaign Committees, project partners, and consultant’s planning meetings.
• Assists with preparations for in-person annual fundraising events and post events follow-ups.

External Affairs Department Support

• Maintains External Affairs Department communications and grant calendar to support outbound mailings and grant schedules.
• Organizes and supports the External Affairs Team’s distribution of solicitations, acknowledgement letters, event invitations, proposals, donor reports, and other correspondence.
• Provides proofreading and full-run quality control—from letter templates to letter mergers, signatures, scanning, envelopes, and mailing— to ensure correspondence and collateral adhere to both External Affairs Department and North10 Philadelphia standards.
• Maintains donor database records related to gift acknowledgement and other donor information.
• Provides excellent customer service for general development-related inquiries— guaranteeing a positive experience and recording donor and prospect actions in Donor Perfect and Microsoft Teams.
• Assists with preparation for high-profile development events—including registration lists, nametags, event materials, event-related correspondence, supply ordering, set-up and clean-up, and other event-related roles as assigned.
• Oversees the inventory of department-related assets including paper and envelope supplies, donor premiums, and printed promotional items.
• Utilizes data analytics to track donor engagement, retention rates, and revenue streams.