Reentry Program Case Manager

Position Title: Reentry Case Manager

Reports To: Law and Reentry Program Manager

Community: San Mateo County

Office Location: Redwood City, CA (up to 50% hybrid role of in-person and remote)

Compensation: $24.65/ hourly, generous benefits package

Status: Full-time, non-exempt

About Fresh Lifelines for Youth

Fresh Lifelines for Youth is an award-winning non-profit whose mission is to partner with youth to unlock their potential, disrupt the pipeline to prison, and advance justice in California and beyond. By 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 youth to transform their lives and create meaningful opportunities for them to live healthy, free, and productive lives. For more information about Fresh Lifelines for Youth, please visit: www.flyprogram.org

Reentry Program Case Manager - Position Summary

The Reentry Program Case Manager offers structured support and guidance to youth while on probation or incarcerated at SMC Juvenile Hall or Camp Kemp, when needed. Case managers will be conducting 1:1s to recruit for the program. Upon release, case managers work with youth to set goals around education, building life skills and constructive uses of time, in order to prevent recidivism.

Position Responsibilities

Provide ongoing case management for incarcerated youth

• Meet with youth regularly to build rapport and conduct assessments
• Support and coach youth as they prepare for Reentry services and community integration
• Enter data to track youth progress throughout the program

Plan Activities for Clients

• Identify and collaborate with representatives from community-based organizations to plan youth activities
• Build and maintain stakeholder relationships (i.e. representatives from community based organizations, corporations and donors)
• Prepare agenda for activities and projects
• Provide clients with transportation to and from activities, probation-ordered programs and events as needed.

Provide ongoing case/crisis management for 10-15 Reentry Program Youth

• Meet with each youth on caseload for 2-4 hours per month depending on the phase of the program (this includes both group and individual contacts)
• Provide crisis management and support to clients as needed. Client issues often include the following: depression, education, employment, family, gangs, homelessness, incarceration, substance abuse, self-esteem, suicide, and violence
• Conduct intakes with each youth on caseload (which will include a Service Learning Plan and a variety of assessments)
• Assist clients and families with locating and receiving outside services to address identified needs
• Provide general Programmatic and administrative support

Engage In Community Meetings/Events

• Identify ways to participate and engage in community events and meetings to understand the needs of the community in which the clients live
• Attend and actively participate in regular community meetings, MDT’s, as needed

Position Requirements

The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will have rapport-building, practical stakeholder management, and strong motivation and communication skills. The candidate will believe in FLY’s vision and mission and will resonate with FLY’s values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.

Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate and advanced)

• Cultural Responsivity: Demonstrates an openness and commitment to equity, justice, and belonging. This includes being aware of one’s own bias and privilege, building an understanding of systems of oppression, and valuing diverse perspectives; you take actions to learn and contribute to an environment that creates power-sharing, access, and opportunity within our community.
• High Quality: The ability to own your work, be accountable, and take initiative to produce high-quality results. This includes setting and achieving standards that demonstrate a high level of care and commitment to our mission, our population, our colleagues and our partners.
• Collaboration: The ability to work effectively within a team and intentionally across teams to contribute to FLY’s mission and agency goals. When working with others, you exercise your strengths and build on the strengths of others.
• Communication: The ability to convey information effectively with consideration of the situation and audience. This includes communicating clearly with people of different backgrounds and cultures in which you demonstrate self-awareness, empathy, and active listening.
• Problem Solving: Applies critical thinking to problem solving that considers multiple perspectives and actively identifies creative solutions to address individual and systemic challenges.
• Adaptability: The ability to adapt and respond to change effectively. This includes engaging in continuous learning, maintaining a solutions orientation, and proactively seeking opportunities to be supportive of change that best serves our mission.