Navigator Assister

Job Title

Navigator

Department

Get Covered NJ/Affordable Care Act

Location

253 Martin Luther King Junior Drive

Jersey City, NJ 07305

General Responsibilities

• Identify, educate, and enroll qualified individuals and families into health insurance programs through the NJ Family Care or the Marketplace.

• Understand the overall eligibility requirements for the health insurance programs through the State of New Jersey.

• Assure that the application is accurately completed, adhering to submission deadline dates.

• Meet productivity and quality performance targets.

• Attend internal and external training and meetings.

• Keep up with updates/changes on health insurance programs throughout NJ.

• Assist in community outreach activities.

• Availability to work during non-traditional hours (on occasion) such as early mornings, evenings, and weekends.

• Perform other duties as assigned.

Minimum Qualifications:

• Possess an associate degree or higher in Sociology or a related field.

• Experience working in case management, human services, or health-related setting.

• Minimum of 2 years’ experience in case management, social services or a similar environment preferably in healthcare case management, Data Processing, and customer service fields.

• Strong computer skills in Microsoft Word, Excel, PowerPoint, and Outlook and excellent written and verbal communication skills.