Communications & Development Officer

AGENCY BACKGROUND:

Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979 that has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their crises resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency.

Job Title: Communications & Development Officer

Department: Administration

Reports To: Director of Development

Location: Main Office: 45 Wadsworth Avenue, NY, NY 10033

FLSA Status: Exempt

Model: Hybrid

SUMMARY OF RESPONSIBILITIES:

NMIC is looking for a highly organized Communications & Development Officer to join our Development team. This role plays a crucial part in expanding NMIC’s outreach by assisting in drafting newsletters, external emails, digital media communications, outreach materials, website content, fundraising materials and acknowledgements, and marketing campaigns. Some administrative duties are also involved. The ideal candidate is deeply dedicated and resourceful, able to work effectively both independently and collaboratively, and is committed to driving positive social change. This position offers a hybrid work model.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

External Communications (50%)

• Maintain an agency style guide and appropriate templates to ensure high-quality and consistent agency-wide communication.
• Design and provide copy for select printed materials distributed by NMIC (e.g., annual report, agency brochure, promotional items, mailings, newsletter content, and media releases/statements, etc.) and individual program materials (e.g., program flyers, registration forms, etc.).
• Maintain and update all agency digital content including social media, e-blasts, blog, and website.
• Draft content for NMIC’s website and assist with website maintenance for programmatic content, in coordination with programmatic teams.
• Oversee social media platforms, including updating internal tracking tools, generating reports on reach/impact, and assisting with content when needed.
• Monitor communications/fundraising performance indicators/metrics and prepare regular reports.
• Update and maintain NMIC’s press lists and media tracking tools.
• Support other communications related activities and events as needed and other administrative duties as assigned.

Development (50%)

• Help plan and coordinate logistics for fundraising events.
• Oversee the gift acknowledgement process, including assisting with drafting/updating thank-you letters and making donor thank you calls as assigned.
• Create visual collateral for events, social media, and the website.
• Provide copy editing assistance on NMIC communications, grants, and fundraising material.
• Work together with the Director of Development to draft campaigns, appeals, and other collateral related to donor solicitation.
• Support other development organizational activities and events as needed and other administrative duties as assigned.

Additional related responsibilities may be assigned.

QUALIFICATIONS:

• Proficient in asset-framing centered writing with excellent writing skills.
• Strong grasp of English grammar, punctuation, copy editing, and proofreading.
• Exceptional project organizing skills with meticulous attention to detail.
• Ability to handle multiple tasks, manage time effectively, and evaluate progress.
• Highly organized, self-motivated, and able to work independently.
• Excellent interpersonal skills, works cooperatively with teams and stakeholders, treats everyone with respect, accepts constructive criticism, and approaches situations with humor.
• Preferred experience with WordPress, Canva, CRMs, and other graphic design platforms.
• Bilingual Spanish speaker preferred.

BENEFITS:

NMIC offers a competitive salary based on experience and education as well as a comprehensive benefits package including medical, dental, life, and disability insurance; paid time off including 20 vacation days, 15 sick days, 5 personal days, and 12 agency holidays; plus the week off from Christmas Eve through New Year's Day, a 401k with agency contribution; and other benefits.

NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise.