Operations Coordinator

WE’RE HIRING: OPERATIONS COORDINATOR

JOB OVERVIEW

As the Operations Coordinator, you'll play a pivotal role in driving the success of our finance, human resources, and development efforts. Working directly under the guidance of our Chief Strategy Officer, you'll collaborate closely with our Director of Finance and Director of Development, touching every aspect of our organization's operations. This is an opportunity to make a real impact on Karam’s mission across all departments.

KEY RESPONSIBILITIES

Finance and Operations

• Assist in processing invoices and managing accounts payable/receivable.
• Support timely submission and payment of employee reimbursements.
• Support managing equipment inventory, including staff laptops and equipment
• Maintain subscription accounts and support vendor relationships.
• Provide specific support on projects as assigned.

Human Resources

• Assist in recruitment, scheduling, and candidate screening.
• Support employee and contractor on-boarding and off-boarding
• Help organize and maintain personnel files.
• Support the coordination of staff training and development programs.

Communications and Development

• Support partner engagement and stewardship.
• Salesforce Management and troubleshooting, including logging income in Salesforce and appropriate record keeping.
• Documentation Management, including tax receipts for offline donations and documentation of major gifts.
• Monitor income across platforms involving stocks, Paypal, matching gifts, etc.

Programs and Board

• Coordinate board, donor, and staff site visits and retreats.
• Plan and organize the Visiting Mentors Program, which provides expert workshops for programs in Turkiye.

Executive Support

• Directly support the CEO with scheduling, correspondence, and other administrative tasks. This includes administrative support for Board management.
• Assist in collecting and preparing correspondence, reports and meeting presentations.
• Coordinate travel arrangements and itineraries for the CEO and CSO as needed.

WHAT WE’RE LOOKING FOR

QUALIFICATIONS

• 2-4 years of experience in a nonprofit, university or client-facing role.
• Undergraduate degree or a combination of certified learning and experience
• Demonstrated ability to keep track of multiple tasks and accurately complete them on time.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Creativity, technically skilled, and a curiosity to learn more.
• Passion for Karam’s mission and commitment to supporting Syrian refugee youth and families.
• Familiarity with the Middle East, refugee issues, and experience working in a global or multicultural context is a plus.
• Ability to travel once or twice per year.

ABOUT YOU

You are a builder who is excited to leverage current opportunities and take initiative.

You are attentive to details: you know that from typos to schedules, the small things make or break the big projects. You make sure that every task is done meticulously and with precision.

You are mission-driven and passionate about Karam’s work serving displaced Syrian communities. You don’t lose sight of our mission in the work.

You are a strong communicator. Whether following-up, completing tasks, or sharing a new idea you strive to communicate with clarity, confidence, authenticity, and kindness.

You are invested in long-term growth. You understand that meaningful and transformative organizational support stems from investing in long-term relationships with all our staff and supporters and, most importantly, the communities we serve.

ABOUT KARAM FOUNDATION

Karam means generosity in Arabic. Founded in 2007 in Chicago, Karam Foundation has impacted and improved the lives of 100,000+ Syrian refugees since 2011. As a Syrian-led organization with a team of more than half refugees, we provide tools and opportunities to Syrian refugee youth and families so that they can reach their potential. Our programming is implemented in Reyhanli and Istanbul, Turkiye, with additional support provided across Jordan, Lebanon, and the U.S.

Karam is a visionary organization that deeply invests in the futures of Syrian refugee youth, fueled by innovation and creativity, with a focus on education and leadership. Building co-authored solutions for refugees with refugees, our goal is to create a future where Syrian youth lead their lives with agency and dignity, wherever they are.

ROLE DETAILS

Location: Remote, US-based

Position: Full-time (40 hours per week)

Reports to: Chief Strategy Officer

Salary: $50,000

Benefits: Health insurance (premium 65% paid by Karam); 15 days vacation, plus 8 team-wide set Mental Health Days; 7 sick days; 401(k) with 2% matching (after 6 months employment with Karam); flexible work environment; and capacity building stipend.

We are reviewing applications on a rolling basis.

Karam Foundation is committed to providing equal employment opportunities and a work environment free of discrimination, bias, or harassment. All hiring decisions are based on mission needs and applicant qualifications are reviewed without consideration of race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, sexual orientation, veteran status, or military status.