Workplace Experience Assistant, Equity & Experience

DonorsChoose makes it easy for anyone to help a teacher in need, moving us closer to a nation where students in every community have the tools and experiences they need for a great education.

Since 2000, more than 5 million people and partners have contributed $1 billion to support 2 million teacher requests for classroom resources and experiences. Projects range from art supplies to build the set for a school musical, to books and puzzles that affirm students’ identities, to bird seed for an at-home science project. We proudly serve all US public schools, public charter schools, and Head Start centers, and we combat systemic inequity by driving a majority of donations to schools that have been historically underfunded due to economic and racial inequity.

DonorsChoose has been recognized as a best place to work by GOOD Magazine and the Nonprofit Times, while Fast Company named DonorsChoose one of the 50 Most Innovative Companies in the World—the first time a charity has made this list. Our dedicated team works from across the United States to bring classroom dreams to life.

About the People Team

The People team at DonorsChoose cultivates an inclusive culture of excellence by hiring, retaining, and investing in a high-performing team who share an unwavering passion for educational equity. Our work is powered by the belief that diverse and lived experiences across our organization make us better able to do great work. We gather feedback, measure our impact, and iterate on the employee experience to ensure that everyone is celebrated and supported throughout the employee lifecycle.

On the Equity and Experience subteam, we work to ​​give staff the best workplace experience, where they feel respected, welcomed, supported, valued, and connected to the mission. We put people first and center everything we do in our mission. We’re serious about the Equity part of our team name. Each member of the Equity and Experience team brings a diversity, equity, and inclusion lens to our work; and we strive to create structures and experiences for DonorsChoose staff to do the same.

About the Role

This is a part-time position requiring an estimated 29 hours per week in-person at our New York City office in Midtown Manhattan.

In this role you will:

• Be the face of our DonorsChoose office by managing the front desk, warmly welcoming staff, visitors, volunteers, and vendors, and providing support on our ticketing system to ensure a seamless office experience.
• Manage and maintain our daily office operations; ensuring a well-stocked, organized, secure, and inclusive office that enhances and supports our team’s goals and staff’s productivity.
• Build in-office community and culture by supporting and managing in-office initiatives, such as our lunches, travel-in weeks, our Volunteer program, and various team gatherings.
• Support both in-office and work from home staff by providing resources and tools that promote productivity and connection, strengthening collaboration across our hybrid workplace.
• Assist with scheduling, coordination, and other administrative/research tasks that not only streamline collaboration, but contribute to our team’s mission of delivering an equitable workplace experience to the entire org.
• Ad-hoc support of Equity & Experience team projects

This role may be perfect for you if you're:

• Someone with 1-3 years of experience at a front desk or office support role, and passionate about delivering excellent service whilst maintaining a welcoming office environment that fosters a sense of community.
• Someone with hands-on experience using Slack, Excel, and Google Workspace (Docs, Sheets, Calendar, etc.).
• Detail-oriented, with project management experience and a focus on improving processes, coordinating schedules, and managing inventory.
• An organized problem-solver who thrives on helping others, supporting team needs, and being proactive in driving our team’s projects forward.
• Passionate about putting people first and ensuring teams and staff stay informed and connected in our collaborative hybrid culture.
• Someone who prides themselves on taking initiative when addressing issues, and is proactive in bringing forward actionable suggestions.
• Tech-savvy, open to learning and utilizing new productivity tools, such as ClickUp and Canva.
• A strong verbal and written communicator, with excellent interpersonal skills.

Compensation & Benefits

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.

• The hiring salary range for this role is $23.07 - $24.50 an hour

Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.

For part-time staff, we offer a range of benefits including an annual professional development stipend, a casual and flexible work environment, and paid time off. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Working Location and Other Details

In this role, you’ll be expected to work in our NYC Office, Monday-Friday (excluding org-wide holidays). Exact daily schedules will be determined between the hours of 9am - 5pm, and may vary at times to support programming and preparation of events.

DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

DonorsChoose Core Values

EQUITY

Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.

INGENUITY

Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.

HUMANITY

People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.

INTEGRITY

We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.

LEARNING

Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.

GRATITUDE

We begin and end with thanks. We take joy in our mission, our communities, and each other.

To Apply

Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Brian Li, Sr. Manager, Facilities & Workplace Experience

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available.

We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.