Case Supervisor

POSITION: Case Supervisor

REPORTS TO: Executive Director

SUPERVISES: Volunteers as assigned

LOCATION: Morris County office

GENERAL DESCRIPTION:

The Case Supervisor is responsible for the coordination, supervision and management of all volunteer activity. The Case Supervisor will develop and maintain professional relationships with all appropriate parties including judges, the court staff, lawyers and state and community agencies. The Case Supervisor will also be responsible for assisting with the recruitment, screening and training of all volunteers.

QUALIFICATIONS:

• Minimum of a Master’s Degree in social service-related field or a minimum of a Bachelor’s Degree and a minimum of 3 years work experience in a related field or experience as a CASA volunteer
• The ability to communicate with, empower, support and coach volunteers to be effective in their roles
• Knowledge and understanding of issues and dynamics of families in crisis relating to child abuse and neglect
• Excellent organizational skills
• Excellent written and oral communication skills
• Computer knowledge (Word, Excel, ability to learn case management database)
• Ability to work independently
• Commitment to CASA of Morris and Sussex Counties goals and mission

RESPONSIBILITIES:

Case Management

• Develop initial case plan and on-going strategies to assist volunteer advocacy
• Supervise and further train, guide and coach volunteers through child welfare court case
• Ensure accurate and timely data entry into case management database for reporting as required for State funding
• Keep necessary records as described by case management procedures

Volunteer Supervision

• Ensure volunteers initiate and maintain at least monthly contact and record information gathered from all relevant professionals involved in the case
• Attend court days/hearings and meetings when CASA volunteer is not available
• Accompany CASA volunteer on first visit of case, visit prior to reunification and other visits as needed
• Keep necessary and appropriate volunteer case records in accordance with case management procedures
• Be available for consultation and assistance to all volunteers
• Review, edit and distribute court reports
• Complete and submit court reports if it is not completed by the CASA volunteer

Volunteer Training

• Assist with volunteer recruiting, screening and interviewing when appropriate
• Assist with training of volunteers
• Assist with and attend evening CASA in-services/workshops
• Assist with and attend swearing-in ceremonies

Program Activities

• Complete evening CASA Volunteer Training
• Attend and participate in staff meetings and on committees as assigned
• Attend conferences and workshops as appropriate
• Assist in orientation of new staff, interns and volunteers
• Assist in volunteer appreciation events and all program events when possible
• Offer constructive feedback to improvements and advancements for the CASA organization
• Support and assist with events, committees and activities for fundraising and community outreach
• Perform other tasks as assigned by the Executive Director

EMPLOYEE CLASSIFICATION: Full or Part-time